"Hi- I'm running into the same issue. I'm working in Storyline 3 and saved my project (.story) file many times before publishing and now ..."

"Thanks Crystal! I believe I only have access to Storyline 3 - Are you able to check my account and confirm that? Stephanie Smetana I Bus..."

"Still no update on publishing to a movie format? There's an obvious demand for it from those that have purchased the product. Any additio..."

"I did some additional troubleshooting and turns out the Zoom Transition Speed is what trips up the formatting when viewing the Timeline p..."

"Please let me know if you received the file. Thank you"

"Thanks! I attached a mp4 file using a software program already on my desktop. As you can see – the formatting is off on slide one with t..."

"Perhaps there’s a way I can screenshare so you can see what I’m viewing in my timeline preview? Maybe my timeline dimensions need to be a..."

"Thanks for the quick response! This is not what I’m seeing in my timeline preview. The spacing in the link you provided is incorrect, ac..."

"Hi all, I'm running into a similar issue - Timeline preview looks good, but when I take a look at the publish preview, everything is off..."