"Have a customer who is having an issue with one of our quizzes - he answered correctly, the answer is shown and he is correct, but the st..."

"No matter what color I hover over, it won't change from black."

"I'm suddenly unable to import PowerPoint slides into Storyline360. I've even tried importing slides I've imported before. Did somet..."

"every time I try to preview or publish a certain .story, Storyline crashes and I get an error report: <?xml version="1.0" encoding="ut..."

"Tried to view one of our courses on a Dell tablet. Was disappointed to find regulation had become regulaon: I double checked..."

"Have a quizmaker quiz in a 360 Presentation. Can't answer multiple choice or multiple response questions - click on an answer and nothing..."

"I can answer them when I preview the quiz, but when I publish the PowerPoint presentation and upload to Review. I can't answer these ques..."

"Hi -  I'm upgrading our courses to Studio 360 and I'm running into issues with the quiz when I re-publish content created in Studio 13. ..."

"Hi - We've encountered an issue while testing a course that I don't know how to fix. Our course is published in Articulate Presenter 13..."

"Hi - is it possible to only embed video? When I try to embed other web content, it opens in new window/tab not in the Rise content like I..."

"Hi - I'm trying  to  recreate a Xcelsius/Flash interaction in SL2.  There are 3 sliders and just need to total their associated variables..."

"I have 1 file that fails every time I publish. I've tried creating a new PowerPoint file and importing the slides, but that doesn't work...."

"I'm wondering if it's possible to import/embed a Google chart into storyline. It's in javascript, so I created an Execute Jav..."

"Have a new laptop and notice that paragraphs appear to be formatted differently than on old laptop. But, when I check  the  paragraph for..."

"Are SL2 (update 7) and Word 2016 not compatible? When I try to publish to Word, I get errors. First I get this message: I click "Repa..."

"I'm trying to publish in A13 a presentation created in A09. Update keeps failing. I've figured out that if I remove the Engages and Quizm..."

"Is this possible? I  tried to import a player I created in A13, but get error message:  "the player you selected is not supported" Can ..."

"I can't get the course  title and the tabs (resources | exit) to bottom align. Anyway to fix this? Please see attached example. Thanks, ..."

"Hi  - I'm updated a project I did in A09 in A13. But my lines on a graph are not rendering properly. Here's what they're supposed to loo..."

"Hi - my interaction needs a few text entry boxes. But if the text is more than one line, it won't return or scroll - just one long line a..."

"Hi - we're trying to adjust the colors in the Presenter 13 player and there's a couple settings I just can't find. I need to set a border..."

"We have an Engage glossary that we put into courses as a player tab. But we have a user (my boss)  that uses Safari and he can't open the..."

"Hi - I'm trying to recreate our custom A09 skin as much as I can in the A13 player . One feature we had in A09 was the ability to hide t..."

"In our courses we have glossaries as player tabs. Now none of them work in Chrome. Just get the spinning circle of doom.Engage interactio..."

"Hi -  have a prospective client that needs content that is compatible with Java environment Java/J2EE. I'm not sure what this is. Is Arti..."