Steve Jones
Steve Jones
Instructional Technologist at Enerdynamics
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Steve Jones replied to the discussion Error uploading Rise course to SABA
"Hi Crystal - there's one PDF: DR Glossary.pdf. Would the space cause an issue? There's videos and storylines too, but I can't see th..."
  • over 4 years ago12/17/19 at 9:24 pm (UTC)
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Steve Jones started a new discussion Error uploading Rise course to SABA
"Hi - I have a client that uses SABA cloud, and they can't upload one of my courses. They get an error stating "Invalid content. Invalid m..."
  • over 4 years ago12/17/19 at 6:03 pm (UTC)
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Steve Jones started a new discussion Chrome 78 release on 22 October
"We received an email from a client asking about the new Chrome update. Will Articulate products work with this version of Chrome? W..."
  • over 4 years ago10/17/19 at 3:11 pm (UTC)
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Steve Jones replied to the discussion Resume feature frozen
"Thanks for responding! Turns out they were running an old version that was still flash. HTML5 version seems to work fine for them."
  • over 4 years ago10/11/19 at 8:39 pm (UTC)
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Steve Jones replied to the discussion Resume feature frozen
"images didn't attach for some reason"
  • over 4 years ago10/10/19 at 5:57 pm (UTC)
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Steve Jones started a new discussion Resume feature frozen
"Hi - a client reports that when users re-enter a course, it freezes (see screenshot). The player is frozen and they can't continue. They ..."
  • over 4 years ago10/10/19 at 5:53 pm (UTC)
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"Hi Katie - Thanks for opening a case for me. I did hear from support and I tried the troubleshooting steps. Still didn't work thoug..."
  • over 4 years ago07/31/19 at 3:44 pm (UTC)
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"Updated, but still doesn't work."
  • over 4 years ago07/29/19 at 4:55 pm (UTC)
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"Yes, I use two monitors."
  • almost 5 years ago06/06/19 at 2:31 pm (UTC)
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"I tried the additional steps and they didn't change anything."
  • almost 5 years ago06/04/19 at 10:55 pm (UTC)
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"Hi Michael, thanks for the reply. Use has IE11 font download set to Enable. I don't know about group policies. Do you see anything in the..."
  • almost 5 years ago05/30/19 at 4:28 pm (UTC)
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"Hi Leslie -  thanks for the reply.  I sent the article you linked to our client and they say they have the settings correct. I'll ask th..."
  • almost 5 years ago05/30/19 at 2:32 pm (UTC)
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Steve Jones started a new discussion Letters replaced with symbols in Storyline 360 courses
"Hi - a client is reporting that their users can't read the text on a course as the letters are replaced with symbols (see font screenshot..."
  • almost 5 years ago05/29/19 at 3:53 pm (UTC)
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Steve Jones replied to the discussion Two clicks to toggle variable?
"Hi Wendy - that's exactly what I'm trying to do.  However in my .story you need to click twice to get the first "switch" to happen. Did ..."
  • 5 years ago02/06/19 at 1:49 am (UTC)
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Steve Jones replied to the discussion Two clicks to toggle variable?
"I could, but then don't get the behavior I'm looking for. I'm trying to replicate the flip card interaction in Rise. That interaction let..."
  • 5 years ago02/06/19 at 1:34 am (UTC)
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Steve Jones replied to the discussion Two clicks to toggle variable?
"Yep, it's set like that!"
  • 5 years ago02/06/19 at 1:31 am (UTC)
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Steve Jones replied to the discussion Two clicks to toggle variable?
"Hi - tried that and it didn't work. Thanks though!"
  • 5 years ago02/06/19 at 1:31 am (UTC)
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Steve Jones replied to the discussion Two clicks to toggle variable?
"HI - Thanks for the response! Didn't work though.  I can only change the order of the Slide triggers. "
  • 5 years ago02/06/19 at 12:55 am (UTC)
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Steve Jones started a new discussion Two clicks to toggle variable?
"Hi- I'm trying to create a flip card interaction in Storyline 360 by using a toggle variable to change states on an object. Works pretty ..."
  • 5 years ago02/06/19 at 12:32 am (UTC)
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"I did downgrade my Storyline, republished, and then re-sent the file. Never heard back from the client if it worked or not."
  • over 5 years ago11/08/18 at 8:35 pm (UTC)
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Steve Jones commented on the e‑learning example Rise: Learn All About xAPI
"how did you make the video in lesson 2? Love all the subtle movement."
  • over 5 years ago10/18/18 at 2:58 pm (UTC)
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"1) not sure if they all use the same browser,  but the majority use IE11.  Do not use mobile app. 2)   Completion requires passing a qui..."
  • over 5 years ago10/15/18 at 7:54 pm (UTC)
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"Hi - have a client that uses Cornerstone and our courses are not reporting as passed even though learners have a passing score on the qui..."
  • over 5 years ago10/12/18 at 6:43 pm (UTC)
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Steve Jones replied to the discussion Rise Down??
"Now it tells me my computer seems to be offline. It isn't."
  • over 5 years ago08/30/18 at 3:19 pm (UTC)
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Steve Jones replied to the discussion Rise Down??
"Yes. I get a 502 Bad Gateway message."
  • over 5 years ago08/30/18 at 3:13 pm (UTC)