Steve Jones
Steve Jones
Instructional Technologist at Enerdynamics
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"I reached out to support and got this response: From the looks of your screenshot, it appears you're experiencing this issue when upload..."
  • over 5 years ago07/17/18 at 3:48 pm (UTC)
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Steve Jones started a new discussion Error when uploading SL360 content to PeopleSoft
"Hi - have a client who uses PeopleSoft LMS. When they try to upload content created/published in SL360, they get an error: Invalid IMS Ma..."
  • over 5 years ago06/28/18 at 7:05 pm (UTC)
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"I'm having this issue today after updated Storyline 360. I either get the following error or the importer goes on for an hour then fails..."
  • almost 6 years ago04/18/18 at 4:43 pm (UTC)
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"Nope, never did get it fixed. If I want  to copy a color,have to  right-click it, go to Format shape, Fill, colors, more colors then copy..."
  • 6 years ago02/26/18 at 11:28 pm (UTC)
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"Never got a definitive answer on why it worked for Gren and not for me.  Did republish and it worked. My guess is that something in the ..."
  • 6 years ago02/16/18 at 10:16 pm (UTC)
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"Hi - Storyline version is v3.12.14647.0 Presenter version is v8.12.14647.0 Some quizzes may have shadow effects. Others don't  None wor..."
  • 6 years ago02/12/18 at 5:14 pm (UTC)
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Steve Jones started a new discussion Courses with Quizzes Crash in Edge Browser
"Hi -  I'm finding that courses I've built in Presenter 360 and Storyline 360 crash after taking a quiz. Instead of going to the results ..."
  • 6 years ago02/09/18 at 5:54 pm (UTC)
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"Heard back - the solution for now is to move the start of the audio 0.25 seconds. This is a weird issue and I thank you all for looking ..."
  • 6 years ago01/18/18 at 3:54 pm (UTC)
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Steve Jones replied to the discussion Audio file not playing in Iphone
"yep, using latest version."
  • 6 years ago01/11/18 at 4:10 pm (UTC)
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Steve Jones started a new discussion Audio does not play on the first slide of a scene
"When viewed on mobile device (iPhone and Android tablet), the audio on the first slide in a scene does not play. When I advance to the 2n..."
  • 6 years ago01/10/18 at 6:02 pm (UTC)
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Steve Jones replied to the discussion Audio file not playing in Iphone
"I am having the same issue - but it's just the first slide in a scene. I'm viewing content in Articulate Review. Works okay on other devi..."
  • 6 years ago01/10/18 at 4:01 pm (UTC)
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Steve Jones replied to the discussion Users seeing wrong font
"Yes, they're using IE11.  No, not able to  replicate."
  • 6 years ago01/05/18 at 4:27 pm (UTC)
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Steve Jones started a new discussion Users seeing wrong font
"Hi - got a complaint from a customer today.  Letters are missing on the quiz and they are seeing Times New Roman, but I used Calibri. Pub..."
  • 6 years ago01/04/18 at 12:24 am (UTC)
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"ctrl + d has the same result. I'll upload the story file. Interestingly,  when I created a file with just the offending slide, I did no..."
  • over 6 years ago10/09/17 at 9:24 pm (UTC)
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"It happens when I try to copy/paste an object on a slide with multiple states. Thought that would be easier than recreating objects and s..."
  • over 6 years ago10/02/17 at 8:45 pm (UTC)
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Steve Jones started a new discussion Storyline 360 crashes when try to copy/paste
"Every time I ctrl+d or copy and paste, Storyline 360 crashes. I've uninstalled/resinstalled to no effect. Any ideas? Or does Storyline ju..."
  • over 6 years ago09/29/17 at 7:33 pm (UTC)
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Steve Jones replied to the discussion Accordion Issue
"I'm having the same issue. Whatever I  enter in item 5  changes item 4."
  • over 6 years ago07/06/17 at 4:50 pm (UTC)
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Steve Jones started a new discussion Storyline Output Folders Protected, Uneditable
"Hi - I'm running into a strange error when publishing certain Storyline 360 files. If I am republishing a story, I get a message saying ..."
  • almost 7 years ago06/21/17 at 8:38 pm (UTC)
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"Turns out the Results slide was missing a Submit Results trigger.  "
  • almost 7 years ago06/20/17 at 6:43 pm (UTC)
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"I submitted a case"
  • almost 7 years ago06/19/17 at 6:27 pm (UTC)
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Steve Jones started a new discussion Storyline 360 course won't report as passed
"Hi -  I have a course created in SL360 that won't report as "passed". I've tried the course in my LMS and in SCORM CLOUD. It's set to sh..."
  • almost 7 years ago06/19/17 at 4:57 pm (UTC)
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Steve Jones replied to the discussion Slider limit workaround
"Oh that works wonderfully. Thanks!    "
  • almost 7 years ago05/19/17 at 2:01 pm (UTC)
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Steve Jones started a new discussion Slider limit workaround
"Hi - I'm creating an interactions and need a slider that ranges from 1,000 to 1,000,000. For some reason storyline has a limit of 9999. I..."
  • almost 7 years ago05/18/17 at 4:01 pm (UTC)
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"Having the same issue today in SL360. Every time I paste (ctrl+v) or duplicate (ctrl+d) a radio button, SL crashes. Seems to happen only ..."
  • almost 7 years ago05/18/17 at 3:10 pm (UTC)
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Steve Jones started a new discussion Ransomware Protected Blocked changes
"Suddenly get this error when publishing in Storyline and Presenter 360. I get several notifications for several files created during publ..."
  • almost 7 years ago05/15/17 at 6:11 pm (UTC)