Susan Rice
Susan Rice
Kaiser Permanente
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"Hi Jose. Thank you for your response. I submitted a case to attach the project file for review. I have determined that the issue began af..."
  • 5 months ago10/18/23 at 4:05 pm (UTC)
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"Hello, I am having an issue with some of my hyperlinks in Storyline 360. When I publish to Review 360, some of them are not appearing the..."
  • 6 months ago10/10/23 at 9:27 pm (UTC)
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Susan Rice replied to the discussion Flip image after turning into shape
"I found a work around for now. I took a Snag It screenshot of the image upside down and saved the file. When I imported the image it was ..."
  • 7 months ago09/11/23 at 6:49 pm (UTC)
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Susan Rice started a new discussion Flip image after turning into shape
"Hello! Is there a way to flip a shape of an image without flipping the image itself? I have an image in the shape of a triangle and want ..."
  • 7 months ago09/11/23 at 6:41 pm (UTC)
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"Hi Phil, Thank you so much! This was helpful in determining what I was missing in order to get the comments to appear. Good to know about..."
  • 8 months ago07/18/23 at 8:30 pm (UTC)
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"Hi Eric, Thank you. After reading Phil's response I realized that I hadn't save the new project file prior to publishing to Review 360. ..."
  • 8 months ago07/18/23 at 8:29 pm (UTC)
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"Hello! I am so excited to see this new feature. I updated the app to try and test it out but it doesn't seem to work for me. I have to mo..."
  • 8 months ago07/18/23 at 6:17 pm (UTC)
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"Thanks Joe. This does help. Appreciate the workaround."
  • 10 months ago05/25/23 at 11:10 pm (UTC)
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"Hi Steven. Thank you for your response. Attached is the slide I am having issues with. On the image of the slide there is some data displ..."
  • 10 months ago05/24/23 at 3:33 pm (UTC)
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"Hello! I am running across an issue in Storyline where when using the keyboard to perform interactive items, a particular trigger isn't t..."
  • 10 months ago05/24/23 at 12:08 am (UTC)
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Susan Rice replied to the discussion Key Press Triggers in Layers
"Hello. I am encountering this issue now and am on build 3.72.29699.0. Are there any other workarounds that are simpler than the one share..."
  • 1 year ago03/02/23 at 3:58 pm (UTC)
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"Thank you so much Walt! What a relief!! That solution worked out well!! I think I had attempted to do that when I originally started the ..."
  • almost 2 years ago05/18/22 at 4:49 pm (UTC)
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Susan Rice started a new discussion SL Timing Issue with Timeline and Video
"Hello, I have a project where I am pausing the timeline and video at the same time at certain points throughout the video so that t..."
  • almost 2 years ago05/08/22 at 3:59 am (UTC)
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Susan Rice replied to the discussion Hyperlink hover issue
"Hi Leslie, Thank you for your response. I have uploaded the project file privately to the link you provided. Also, the problem seemed to ..."
  • over 2 years ago10/22/21 at 6:24 pm (UTC)
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Susan Rice started a new discussion Hyperlink hover issue
"Hello, I have a Storyline 360 project that contains some hyperlinks within text boxes. When hovering over the hyperlink I've noticed that..."
  • over 2 years ago10/19/21 at 11:02 pm (UTC)
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"Thank you Leslie for the Peek video with that great explanation on how to remove master slide elements from the focus order. It was very ..."
  • almost 3 years ago04/30/21 at 8:43 pm (UTC)
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"Thank you Becca for your response. One of your team members did contact me. Hoping it's something that can be fixed soon for a more aesth..."
  • almost 3 years ago04/21/21 at 6:55 pm (UTC)
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"Hello! Although I love the hyperlinks release, I have found that if the link is longer than 2 lines that the hover turns into a block and..."
  • almost 3 years ago04/19/21 at 6:08 pm (UTC)
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Susan Rice started a new discussion Using saved Storyline templates versus "save as"
"Hello! I am looking for some insight on the advantages of using saved, customized Storyline templates versus just doing a "save as" on a ..."
  • almost 3 years ago03/30/21 at 7:05 pm (UTC)
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"Thank you Lauren! I kinda figured but thought I'd ask just to make sure I wasn't missing how to do it if there was a way. Definitel..."
  • 3 years ago01/13/21 at 9:34 pm (UTC)
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Susan Rice started a new discussion Audio/Video Closed Caption Text Editing
"In Storyline 360, is there a way to move multiple or all of the caption boxes at once when editing the closed captions on and audio or vi..."
  • 3 years ago01/12/21 at 1:08 am (UTC)
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"Hello. I am adding captions to a video that is added to a slide. When clicking into the field to add the caption text, the video/narratio..."
  • over 3 years ago12/11/20 at 5:34 pm (UTC)
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Susan Rice started a new discussion Text Entry - Text does not wrap when slide is played
"Hello! I have a text entry field on a SL 360 slide with instructions that wrap within the text entry field. However, when I preview ..."
  • over 3 years ago10/13/20 at 6:28 pm (UTC)
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Susan Rice started a new discussion Video issues (CC and timing)
"Hello! I have some Storyline projects that each contain a video with closed captioning. When testing in our LMS, I have been experiencing..."
  • almost 4 years ago06/01/20 at 10:57 pm (UTC)
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Susan Rice commented on the download Storyline: Carrie's Color Project
"Super cute! Loved the interactivity in this."
  • 4 years ago02/19/20 at 8:02 pm (UTC)