Susi B
Susi B Hero
E-Learning Developer, Media Designer, (Post)Production Video at Helios Kliniken GmbH
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"Hey Nikki, you can do this with variables. I would recommend a true/false variable for each lesson. Then you can change the variable from..."
  • 5 months ago09/07/21 at 1:17 pm (UTC)
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Susi B replied to the discussion Can't crop big picture on Rise
"Hey Eve, did you try to zoom your browser window to a smaller size? Regards Susi"
  • 5 months ago09/01/21 at 11:54 am (UTC)
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Susi B replied to the discussion Problem with a Storyline file
"Hi Krisztina, you use the same variable for each layer/tick. You count the clicks, so on the first layer you can click 3 times. But ..."
  • 5 months ago09/01/21 at 11:51 am (UTC)
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"Hey Lauren, thanks for the update and quick help! :)"
  • 6 months ago07/29/21 at 12:27 pm (UTC)
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Susi B replied to the discussion Free trial - I can't get in
"Hey Becky, you should contact the support directly via https://articulate.com/support/contact/360-teams They have a live chat t..."
  • 6 months ago07/26/21 at 9:31 am (UTC)
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"Hey Jamie, I have the same problem and contacted the support team. :) I added a link to your request from here too. So hopefully we will ..."
  • 6 months ago07/26/21 at 9:27 am (UTC)
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"I created a course about the topic "healthy workspace". You can take it for free. Only in german tho."
  • 6 months ago07/26/21 at 9:24 am (UTC)
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"We didn´t contact Articulate about this, because it`s mainly a problem of our LMS/firewall and browser. We still don´t know, what´s the e..."
  • 11 months ago03/02/21 at 7:39 am (UTC)
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"Hi, maybe this guide will help you. :) If that´s what you are looking for. Regards Susi"
  • 11 months ago02/28/21 at 2:45 pm (UTC)
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Susi B replied to the discussion YouTube Restricted Content
"Hey Anthony, as Microsoft is no longer supporting IE I would recommend not using it at all. We use Edge and this is working well for us. ..."
  • 11 months ago02/28/21 at 2:37 pm (UTC)
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"Hey Mikki, did you check which browser they use? We always recommend the latest version of Edge, Chrome, Firefox or Safari. Sometimes it´..."
  • 11 months ago02/28/21 at 2:32 pm (UTC)
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Susi B replied to the discussion Working in Rise
"Hey Sharon, first of all I would recommend to split your content into small lessons if possible and use sections to seperate these lesson..."
  • 11 months ago02/28/21 at 2:24 pm (UTC)
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Susi B replied to the discussion Can I crop the video size?
"Hey John, you can´t crop a video in Rise. You can control the size of the video block in the settings of the block and choose small/mediu..."
  • 11 months ago02/28/21 at 2:18 pm (UTC)
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"Hi Kathrin, as far as I know there i no such feature yet. The content is always loading from the beginning, when you switch between lesso..."
  • 11 months ago02/28/21 at 1:59 pm (UTC)
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"Hey, as far as I know, there is no option for this yet, but I would like this feature too. :) You can send feature requests to Artic..."
  • 11 months ago02/28/21 at 1:52 pm (UTC)
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Susi B replied to the discussion Rise Lesson Titles
"Hi Mickey, as far as I know you can´t do this. My recommendation is to write it differently, like: Best Seller #1: Product Name OR Best S..."
  • 11 months ago02/28/21 at 1:51 pm (UTC)
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"Hi Guiliana, yes we had complaints about this too. We found out it happenes when pictures/media gets blocked (firewall etc.) or when the ..."
  • 11 months ago02/28/21 at 1:49 pm (UTC)
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"Hi Katja, as far as I know this is a browser related function where for excample Chrome handles storyline courses as "media" on mobile de..."
  • over 1 year ago10/16/20 at 1:57 pm (UTC)
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Susi B replied to the discussion Font changes
"Hi Michelle, maybe your Storyline file is corrupt. You could try and import all slides into a new file. If this is still happening then y..."
  • over 1 year ago10/16/20 at 1:42 pm (UTC)
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"Hi Michelle, maybe your Storyline file is corrupt. You could try and import all slides into a new file. If this is still happening then y..."
  • over 1 year ago10/16/20 at 1:40 pm (UTC)
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"Hey Kirsten, I think this is a case for the support team. :) Regards Susi"
  • over 1 year ago10/16/20 at 1:35 pm (UTC)
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"Hi Chandi, maybe this article will help you: https://community.articulate.com/articles/articulate-storyline-360-user-guide-how-to-cu..."
  • over 1 year ago10/16/20 at 1:32 pm (UTC)
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Susi B replied to the discussion layer and button query
"Hi Gary, to your questions: 1) "For slides where clicking multiple buttons to trigger a layer with more info, is it possible to make the ..."
  • over 1 year ago10/16/20 at 1:28 pm (UTC)
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Susi B replied to the discussion Course does not resume correctly
"Maybe you should check which formats your LMS is supporting first. We use Ilias and use Scorm 2004 right now."
  • over 1 year ago08/18/20 at 6:30 am (UTC)
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Susi B replied to the discussion Triggers with hotspots
"Hey Adam, I adjusted your file. Take a look if this is working like you want it to. The trigger when mouse is moving over an object is no..."
  • over 1 year ago08/07/20 at 1:39 pm (UTC)