Susi B
Susi B Hero
E-Learning Developer, Media Designer, (Post)Production Video at Helios Kliniken GmbH
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"Hi Nancy, can you send us your slides (or a dummy with the same behavior) to have a look into this? Normally this shouldn´t happen. :) Di..."
  • 15 days ago11/27/19 at 12:26 pm (UTC)
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"Hi Rob, you can try to load your file into a new project or look for backups in your temp folder, see for excample this discussion. Regar..."
  • 15 days ago11/27/19 at 12:15 pm (UTC)
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"Hi Lisa, maybe you want to contact the support team directly here. :) I tried to figure out what is happening and if I could fix it, but ..."
  • 15 days ago11/27/19 at 12:08 pm (UTC)
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Susi B replied to the discussion Coupon Code for newbie
"Hi Jason, as far as I know there are no coupons for Articulate. You should contact the salesteam directly. :) Regards Susi"
  • 15 days ago11/27/19 at 11:26 am (UTC)
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"Hi Barry, are you working in Edge? If not, please test if it´s working there. As far as I know this is a recommended browser for Rise. Ma..."
  • 15 days ago11/27/19 at 11:18 am (UTC)
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Susi B replied to the discussion Reset Results Trigger Issue
"Hi, did you use the prebuild retake button you can create on the result slide? I tried it and it works. It has the same triggers as you w..."
  • 29 days ago11/13/19 at 3:39 pm (UTC)
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"Hi Alexander, why don´t you simply change the states normal and selected? Or should nothing happen with the button, when the user clicks ..."
  • 1 month ago11/11/19 at 3:32 pm (UTC)
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"Hi Mark, it´s a problem with your states. If you give them another color you can see what´s happening. If you drag them several times ove..."
  • 1 month ago11/11/19 at 3:22 pm (UTC)
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"Hi Luis, you could achieve this by using layers. For each group you can create a new layer, insert the text and audio there and set a tri..."
  • 1 month ago10/30/19 at 1:01 pm (UTC)
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"Hi Stacy, I would recommend to contact the support directly and send them your file if you can. Regards Susi"
  • 1 month ago10/30/19 at 12:47 pm (UTC)
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"Hi Ash, could you share your slide with us, so we can have a look into your setup? It´s a bit hard to imagine what you want to achieve. :..."
  • 1 month ago10/30/19 at 12:44 pm (UTC)
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"Hi, after a quick Google search I still found them SL360: https://community.articulate.com/series/articulate-storyline-360 SL3: http..."
  • 1 month ago10/30/19 at 12:40 pm (UTC)
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"Hi Forrest, I don´t know how the original file was created, but you chose to give a feedback after clicking on an answer. You now need to..."
  • 3 months ago09/12/19 at 12:56 pm (UTC)
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"Hi Robynn, seems like your states are buggy. Try the format painter and overwrite the button states from a working button. Or recreate th..."
  • 3 months ago09/12/19 at 12:41 pm (UTC)
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"Hi, this sounds serious and I think (if you haven´t already) you should contact the support team and send them your file to take a l..."
  • 3 months ago09/12/19 at 12:34 pm (UTC)
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"Hi Emma, I adjusted your correct feedback layer. I created a new state of your textbox, which will change, if the textentry is 37290..."
  • 3 months ago09/12/19 at 12:22 pm (UTC)
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"Hi Talvinder, when I understand correctly you update a course without deleting the progress of the learner. Our LMS (sadly) can´t do this..."
  • 4 months ago08/09/19 at 8:54 am (UTC)
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"Hi Nomthi, you can adjust the triggers of the swipe action to go to a specific slide just like the normal next/previous triggers. Regards..."
  • 4 months ago08/09/19 at 8:42 am (UTC)
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"Hi Dan, I adjustes your triggers. Just have a look into attached file. I worked with true/false variables on each layer. You should tell ..."
  • 4 months ago08/09/19 at 8:35 am (UTC)
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Susi B replied to the discussion Un-Publishing??
"Hi Thomas, you can´t un-publish a storyline output. For editing the file you need the .story file. Regards Susi"
  • 4 months ago08/09/19 at 7:39 am (UTC)
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Susi B replied to the discussion Keep getting stuck on slide
"Hi Brittany, without seeing your slide it`s hard to tell what went wrong. Can you replicate the problem? When should the slide progress? ..."
  • 4 months ago08/09/19 at 7:04 am (UTC)
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Susi B replied to the discussion Closed caption in RISE
"Another option could be to insert your video into Storyline, add captions and publish it as a video (hiding all player elements). I ..."
  • 4 months ago07/30/19 at 1:29 pm (UTC)
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"Hi all, I had to create a onepager to advertise our e-learning products to other companies which I wanted to share with you. Originally c..."
  • 5 months ago07/18/19 at 9:09 am (UTC)
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"I had to create a onepager to advertise our e-learning products to other companies. Here you can see an adapted version."
  • 5 months ago07/18/19 at 8:59 am (UTC)
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"Hi, we would like to export as a word document like storyline does. In our company we are not allowed to use free software and most softw..."
  • 5 months ago07/09/19 at 12:08 pm (UTC)