Susi B
Susi B Hero
E-Learning Developer, Media Designer, (Post)Production Video
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Susi B replied to the discussion Layers
"Hi Pete, maybe this I something for you. An other user asked this question today too."
  • over 7 years ago10/05/16 at 1:07 pm (UTC)
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Susi B replied to the discussion Slide Layers
"Hi Steven, you can only set a trigger to jump to a specific slide. It´s always the base layer that will be shown. The only way this wou..."
  • over 7 years ago10/05/16 at 1:02 pm (UTC)
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"Hi Pete, you have to set your slide to "Resume saved state" when the user returns to it. You can read more about it here: Determining Ho..."
  • over 7 years ago10/05/16 at 12:59 pm (UTC)
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Susi B replied to the discussion Slide Layers
"Hi Steven, you can only set a trigger to jump to a specific slide. It´s always the base layer that will be shown. The only way this wou..."
  • over 7 years ago10/05/16 at 12:50 pm (UTC)
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"Sure you can have a look here. The whole guide is very useful for beginners and even advanced users. ;) I recommend saving this one: Sto..."
  • over 7 years ago10/05/16 at 6:58 am (UTC)
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"Hi Janine, you could add a new tab in the player, adjust an exsisting one like the glossary and call it references or if you want to wor..."
  • over 7 years ago10/05/16 at 6:30 am (UTC)
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"Hi Chad, do you know what files are missing? Pictures, videos, links to word/excel, ...? Maybe yout ppt is corrupt and that´s why it is ..."
  • over 7 years ago10/04/16 at 3:09 pm (UTC)
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Susi B replied to the discussion Second Quiz attempt not Tracking
"Hi Jasmyn, you set your questions to 1 try, this may be the problem. :) Try to use unlimited or whatever number you want them to try as ..."
  • over 7 years ago10/04/16 at 3:06 pm (UTC)
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"720x405 px is the 16:9 size. :) I can only speak for myself, but I never import anything from ppt, because we had trouble with corrupt s..."
  • over 7 years ago10/04/16 at 3:00 pm (UTC)
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"Hi Adam, when I importet this slide to my storyline file, it uses my default size (720x540 px 4:3) and did not use the one from PPT. And..."
  • over 7 years ago10/04/16 at 2:25 pm (UTC)
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"Hi Gayle, you can cut the elements you want to add for example to a rectangle and paste them into the state. See attaced file, did it fo..."
  • over 7 years ago09/30/16 at 12:51 pm (UTC)
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"Hi Adam, I tried to import one of our PPTs into storyline to see if we have the same issue, but it worked fine for me. If it´s really th..."
  • over 7 years ago09/30/16 at 9:52 am (UTC)
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Susi B replied to the discussion videos not playing in iOS10
"Hi, try to insert a trigger starting the media when timeline starts."
  • over 7 years ago09/30/16 at 9:08 am (UTC)
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Susi B replied to the discussion Video File Not Playing on iPad
"Hi Marina, if it`s still not working, try to add a trigger that starts the media when timeline starts, worked for us."
  • over 7 years ago09/30/16 at 9:06 am (UTC)
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Susi B replied to the discussion iOS 10 - Playing Videos
"Hi all, we had the same issue too and we found out that using a trigger for the video to start media when the timeline of the slide/laye..."
  • over 7 years ago09/30/16 at 9:04 am (UTC)
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"Oh and I maybe know what the main issue was, you set the attempts on 2. I changed that to unlimited. I think storyline does not reset thi..."
  • over 7 years ago09/30/16 at 8:02 am (UTC)
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"Hi again, this morning I remembered another way to solve your problem. :) I created a new file. I used variables to trigger your try aga..."
  • over 7 years ago09/30/16 at 7:58 am (UTC)
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"Hi John, I think we had a similar issue with our final quiz not refreshing. I have attaced a file for you with 2 options how to solve th..."
  • over 7 years ago09/29/16 at 3:15 pm (UTC)
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Susi B replied to the discussion Part of my course won't play
"Hi Heidi, it´s a bit difficult without any information or storylinefile to help you here. :) Could you share your file or tell us more w..."
  • over 7 years ago09/29/16 at 2:40 pm (UTC)
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Susi B replied to the discussion Tracking learners without an LMS
"Hi Ruth, here is a different link on 2 Easy Ways to Track Course Completion Without an LMS."
  • over 7 years ago09/29/16 at 11:16 am (UTC)
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"Hi Megan, maybe this helps. :) Look at "Positioning Objects"."
  • over 7 years ago09/29/16 at 6:50 am (UTC)
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"Sara Portwood but a white box (or white frame) seems to be covering the video as the audio plays. We haven´t run into that issu..."
  • over 7 years ago09/27/16 at 6:12 am (UTC)
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"Hi Sara, we had a similar problem. Our Videos wouldn´t start on the iPad, we fixed it with a trigger saying "start media when timeline s..."
  • over 7 years ago09/26/16 at 2:34 pm (UTC)
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Susi B replied to the discussion Lost Project
"Hi Brian, I don´t think you can transfer it back into a story file. How did you lose your project files? Deleted them? If yes and it´s n..."
  • over 7 years ago09/26/16 at 2:27 pm (UTC)
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"Hi Holly, I think this is a simple state problem. You should have a look at your states and make sure it starts with the normal state wh..."
  • over 7 years ago09/26/16 at 2:21 pm (UTC)