"hi Joe Tansengco, sorry for my ignorance. I don't know what a support ticket is. if you've sent something to this mail id, it is not oper..."

"As per your say, i've added the correct answer. but the issue remains "the default invalid popup reads (in NVDA) the default text many ti..."

"recently come across this weird behavior of storyline course. when we're selecting the submit button without selecting any options in Que..."

"We have a page which is a simple click and reveal in a popup. Functionality wise the page is working fine. Only in the accessibility test..."

"Hi Niki, in many cases VPN can reduce the network speed. What we do is, while publishing for Review 360, we disconnect the VPN temporaril..."

"Hi Maria, thanks for reaching out. We could resolve this by using '_' instead of blank spaces between words while sending student respons..."

"Hi, I'm using the below format for SCORM 2004. It's not showing Student responses and correct resopnses in SCORM Cloud (both of them are ..."

"Has that worked for SCORM2004_RecordInteraction in case of SCORM 2004 publish? The SCORM 1.2 has worked for me perfectly."

"Hi, I have a similar issue, though I am using Storyline 360 v3.54, where there is an extra underline in a hyperlink exactly where the lin..."

"Hi, I have resolved the issue by embeddeing HTML page as webobject. In the HTML page I have used JS plugins to capture video completion e..."

"Hi, I have found an workaround to the issue of text shrinks when a variable refernece is used. Wherever I am disaplying such text b..."

"Hi, I have found an workaround to the issue of text shrinks when a variable refernece is used. Wherever I am disaplying such text b..."

"Hi, I have found an workaround to the issue of text shrinks when a variable refernece is used. Wherever I am disaplying such text b..."

"Hi, I have found an workaround to the issue of text shrinks when a variable refernece is used. Wherever I am disaplying such text b..."

"Hi Lauren, Thank you so much for reaching out, appreciate your help. The video was quite good! Just wanted to let you know that I'm using..."

"Hi, I am using Storyline 360 version v3.54 for creating Accessible courses. I am facing an issue while testing the Questions in JAWS, whe..."

"Hi Lauren, some good news! We have identified the root cause and made some VPN setting adjustment and it worked! :)"

"Hi Lauren, I actually replied a while ago. I was actually checking if I could share source files for further investigations, but it seems..."

"Just to add, I am uploading a really small Zip file as sample. It works if I directly upload the ZIP in Review. I have tried with both Wi..."

"Hi, I am trying to upload a ZIP manually in Review 360, following the steps shared here: https://articulate.com/support/article/Review-36..."

"Adding a Text input box in the slide layer has resolved the focus issue in my case. May not be a very good solution, but works. The input..."

"Hi, Is there any update on how to track online/embedded video completion in Storyline? I have a client whose videos are hosted in streamm..."

"Hi, Is this attempt option missing in Quizmaker 360? In my quiz questions (no result slide), the Retry Quiz button is not appearing ..."

"Hi Katie, This particular behaviour is in desktop/laptop, both in Chrome and IE11 browsers. Is there a fix? I figured out that if I remov..."

"Hi, I have updated my Storyline 360 to the latest one, and I saw that the seekbar has come upward, thus covering a part of the content ar..."