"A few weeks ago, the sound died and the navigation stopped working in all our Storyline projects when accessed via Chrome. (Performance i..."

"Hi Christine, I have saved the custom design, color and font theme .xml and .athm files in folders accessible by my production team. I ha..."

"Can anyone tell me to how to export a custom color scheme so that other users can import it into their projects? Creating a .storytemplat..."

"I have created that attached ,storytemplate template for my content team. But when they import it into a new project, it does not bring i..."

"I am still having the problem, even when I carefully select on lines on the image. The format tab was unavailable. In fact, I think the ..."

"Thanks, very helpful! The image is a .png file so it has a lot of transparency. When I made sure I selected one of the points or lines on..."

"In Edit States mode, the formatting tab has disappeared. How can I get it back? "

"I want consistent fills, outlines and font sizes within captions and default shapes. Can I set these in a Storyline template or do I have..."

"Thanks!"

"I think I figured it out. I confused "active" for "visited". When I use one of the Storyline buttons and modify the "visited" state, I ge..."

"I have created a button to open a layer. I have specified three states for the button: normal, hover and active. The default state is nor..."

"My error, I installed the wrong font! When I installed the correct one, it displayed fine."

"I have just changed from a computer with Windows 7 to a new one with Windows 8. I installed Storyline two days ago so I have the latest v..."

"Hi Christine, Your uploader keeps giving me a 404 file not found message ... which is bizarre. I checked the file. It opens properly and ..."

"The player menus of all our Storyline projects are carefully formatted and we check them when published to see that they are correct. B..."

"I just lost a complete set of triggers because  I accidentally hit the undo button ... and I cannot get them back. Will someone from Arti..."

"Can someone enlighten me on changing the default font and internal margin settings for text boxes and shapes? Whenever I try to change th..."

"Is anybody as frustrated as I am by the close to useless undo button in Storyline? At some random point, deep into a project, the undo bu..."

"Thanks."

"Hi Christine, Any luck, this bug is making editing very challenging. Thanks, Ted"

"Everything is on my local drive. I recreated a much simpler file from scratch. I recorded the audio wthin Storyline. The problem is that ..."

"I am having exactly the same issue ... and rebooting the computer is not working! I sent in a support request just now."

"I created a new page within a project. I synced the audio to the animations on the time line, using the preview tool with the time line v..."

"Thanks ... works like a charm!"

"Is their a tool I can use to align the endpoints of items the way I can use cue points to align the startpoints of items? I want items on..."