Rinnai America
Rinnai America
Training Development Analyst at Rinnai America Corporation
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Rinnai America started a new discussion Course Progression
"I have seen some new courses being demoed that feature course progression.  I would like to learn how to do that as well as, is there a w..."
  • over 9 years ago12/11/14 at 9:44 pm (UTC)
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Rinnai America replied to the discussion Publish for web launch
"Thank you for your assistance. I finally got everything figured out. The key here is that you need to upload to googledrive while using..."
  • over 9 years ago12/10/14 at 1:58 pm (UTC)
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Rinnai America replied to the discussion Publish for web launch
"Hello, I just downloaded Chrome and it works just as the Screenr, but it ONLY works in Chrome. I cannot get it to work with IE…any sugg..."
  • over 9 years ago12/09/14 at 6:07 pm (UTC)
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Rinnai America replied to the discussion Publish for web launch
"Please let me know if I am following the correct procedure and if I have omitted anything… 1. Published my course to WEB 2. M..."
  • over 9 years ago12/09/14 at 5:34 pm (UTC)
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Rinnai America replied to the discussion Publish for web launch
"The video was very helpful although it did not allow me to drag over folders. I had to import all the files independently. I allowed pu..."
  • over 9 years ago12/09/14 at 4:22 pm (UTC)
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Rinnai America replied to the discussion Publish for web launch
"Excellent… I will give that a try. Thank you, Terry Arthur Training Development Analyst 1-800-621-9419 x4361"
  • over 9 years ago12/08/14 at 9:45 pm (UTC)
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Rinnai America replied to the discussion Publish for web launch
"Thank you... I published the .zip folder and uploaded to my google drive, but it does not let me do anything to the player.html. I cann..."
  • over 9 years ago12/08/14 at 9:24 pm (UTC)
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Rinnai America started a new discussion Publish for web launch
"I enjoy the quick "how to" demos of the various techniques, but I want to know how to publish a course that can be launched easily from t..."
  • over 9 years ago12/08/14 at 8:07 pm (UTC)
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Rinnai America replied to the discussion Audio quality question
"Hello... I am still having trouble with terrible audio quality.  Could I send someone some files for review?  I really appreciate any hel..."
  • almost 10 years ago05/23/14 at 12:03 pm (UTC)
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Rinnai America replied to the discussion Presenter area in Player
"Hi Christine, Thank you for the reply.  I did find a post somewhere showing that you can add a .swf to the LOGO panel and it will play co..."
  • over 10 years ago12/19/13 at 6:56 am (UTC)
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Rinnai America started a new discussion Presenter area in Player
"I was wondering if there is a way to have a video play continuously in the presenter section (instead of a static image) of the player wh..."
  • over 10 years ago12/18/13 at 12:15 pm (UTC)
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Rinnai America replied to the discussion Renaming a Quizmaker file
"I have the same issue.  I need to rename an existing quiz and I am unable to.  I have tried the above steps and I am unable to get it to ..."
  • over 10 years ago12/11/13 at 7:10 am (UTC)
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Rinnai America replied to the discussion Audio quality question
"I am having a similar issue.  No matter if I record directly into Articulate or import an MP3,  when i publish the presentation, the audi..."
  • over 10 years ago11/13/13 at 8:30 am (UTC)
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Rinnai America replied to the discussion Exiting a course
"Adrian, I followed the KB and I had the course open in another window; same result.  I attempted to edit the configuration.js script but ..."
  • over 10 years ago09/23/13 at 8:40 am (UTC)
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Rinnai America replied to the discussion Exiting a course
"This KB references Storyline.  My application is Presenter.  Does that make a difference?"
  • over 10 years ago09/20/13 at 7:52 am (UTC)
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Rinnai America started a new discussion Exiting a course
"You all have been so good in the past, I hope you can assist me with my latest issue.  I have a user that, when clicking EXIT after passi..."
  • over 10 years ago09/19/13 at 1:50 pm (UTC)
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Rinnai America replied to the discussion User cannot move forward.
"Sorry Peter...i meant to add this file also"
  • almost 11 years ago04/30/13 at 9:56 am (UTC)
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Rinnai America replied to the discussion User cannot move forward.
"Hi Peter.  Here is the file.  Any help is greatly appreciated.  If necessary, you may call me at 1-800-621-9419  x4361. Terry"
  • almost 11 years ago04/30/13 at 9:52 am (UTC)
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Rinnai America started a new discussion User cannot move forward.
"Hello... I have a course in which I am using a lot of flash video.  The issue is occuring when a flash video is completed.  This video (s..."
  • almost 11 years ago04/30/13 at 8:53 am (UTC)
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Rinnai America replied to the discussion Saved templates
"That worked perfectly!  Please advise Christine Hedrickson as well.  She was also assisting me.  Thanks again."
  • 11 years ago02/05/13 at 8:30 am (UTC)
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Rinnai America replied to the discussion Saved templates
"That is kinda what I thought.  Thank you for your help!"
  • 11 years ago02/05/13 at 8:15 am (UTC)
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Rinnai America replied to the discussion Saved templates
"I do not believe I was clear with my question.  I am familiar with player templates in Articulate.  My question is simply when I open pow..."
  • 11 years ago02/04/13 at 1:31 pm (UTC)
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Rinnai America started a new discussion Saved templates
"My company requires that all training material be created with a standard template.  Is there a way that when I open powerpoint, my templ..."
  • 11 years ago02/04/13 at 10:31 am (UTC)
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Rinnai America replied to the discussion Publishing error
"Thank you for the input.  I learned which slide was causing the error and that slide had 252 components.  I converted it to a single imag..."
  • 11 years ago01/28/13 at 12:02 pm (UTC)
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Rinnai America started a new discussion Publishing error
"I am trying to publish a rather large course, 122 slides with a quiz.  During publishing, I get an error that states "There was an error ..."
  • 11 years ago01/28/13 at 10:30 am (UTC)