Tess Curnow
Tess Curnow
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"Thanks Ashley"
  • almost 7 years ago06/02/15 at 2:43 pm (UTC)
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"Hi Nagendra, I also work with the word docs in the same location as the story file. It's interesting to know that shortening the file nam..."
  • almost 7 years ago06/02/15 at 10:25 am (UTC)
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"Hi Ashley, I can confirm that I'm working as described in the link. The 'translate' file is what I exported. The 'translated' file is wh..."
  • almost 7 years ago06/02/15 at 8:07 am (UTC)
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"Was this problem ever resolved? I have a similar problem in Storyline 2 (latest version). After importing the translated text, none of th..."
  • almost 7 years ago06/01/15 at 3:35 pm (UTC)
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"Hi Christie, are you viewing the storyline 2 file output in HTML5? The problem doesn't occur in the flash output and I've only noticed i..."
  • 7 years ago05/20/15 at 8:20 am (UTC)
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"I've just installed the latest build of Storyline 2, and now I'm finding some weird behaviour on buttons when I update existing programs ..."
  • 7 years ago05/19/15 at 11:29 am (UTC)
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"Hi Tessa, it's a known fault with no fix yet. In my experience, it's still worth updating to storyline 2 as the output is a lot more stab..."
  • 7 years ago05/13/15 at 8:06 am (UTC)
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"Thanks Leslie."
  • 7 years ago03/19/15 at 5:48 pm (UTC)
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"Hi Leslie, Thanks for looking into it. Yes, I'm still seeing the problem. In the HTML5 version, if you hit the lightbox button, then scro..."
  • 7 years ago03/19/15 at 5:13 pm (UTC)
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"I've been building a lightbox slide with scrolling content which contains buttons and hyperlinks. When I view the flash version, everythi..."
  • 7 years ago03/19/15 at 10:29 am (UTC)
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Tess Curnow replied to the discussion Truncated player tab labels on iPad
"Hi Ashley, It's not behaviour I expected, because it is inconsistent with Storyline 1 and the output viewed on a computer (flash or HTML..."
  • over 7 years ago02/11/15 at 9:25 am (UTC)
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Tess Curnow started a new discussion Truncated player tab labels on iPad
"I've been testing storyline 2 output on the iPad and I've noticed that some of my custom player tab labels have been truncated to 21 char..."
  • over 7 years ago02/10/15 at 12:38 pm (UTC)
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"Thanks Ashley."
  • over 7 years ago02/05/15 at 4:44 pm (UTC)
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"I create content that needs to be viewed in both HTML and HTML5, as we have users on PCs and iPads. A problem has cropped up in Storyline..."
  • over 7 years ago02/05/15 at 9:43 am (UTC)
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"Hi Ashley, Thanks for getting back to me. Is there a secure place I can upload my file to? Due to client confidentiality, I can't post it..."
  • over 7 years ago02/04/15 at 8:58 am (UTC)
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"I have a condition on a button trigger to evaluate a variable. When I upgraded the file from storyline 1, I noticed that the button behav..."
  • over 7 years ago02/03/15 at 10:59 am (UTC)
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Tess Curnow replied to the discussion Pictures disappearing in HTML 5
"One other point of relevance - I did try removing the images from all the buttons. This stopped the navigation from locking up, but all t..."
  • over 7 years ago09/26/14 at 7:59 am (UTC)
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Tess Curnow started a new discussion Pictures disappearing in HTML 5
"I have a problem where some images in my published content disappear after I leave a page and then re-visit it. I am working on my deskt..."
  • over 7 years ago09/26/14 at 7:57 am (UTC)
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Tess Curnow replied to the discussion 1px lines not displaying in html5
"Hi Christine, the .story file is in the zip folder too (line test.story). This file includes a slide with lines that don't display (first..."
  • 8 years ago04/25/14 at 6:15 am (UTC)
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"I got around my problem by reducing the quality of my audio files (to 64 bit mono) and cutting my file into 4 smaller files. The synching..."
  • 8 years ago04/25/14 at 6:10 am (UTC)
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Tess Curnow replied to the discussion Content not suitable for delivery
"Hi Ashley, Thanks for getting back to me and taking the time to respond to each point. My deadline was extremely tight so I resolved many..."
  • 8 years ago04/25/14 at 3:30 am (UTC)
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"I am having a similar problem. When i first publish my project, the logo appears correctly. In subsequent builds, the logo shows as a bro..."
  • 8 years ago04/25/14 at 2:36 am (UTC)
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Tess Curnow replied to the discussion Slide replays after viewing lightbox
"Hi Ashley, Thanks for following up - unfortunately, it would not be practical to set up my lightbox content as layers - they contain ref..."
  • 8 years ago04/23/14 at 8:59 am (UTC)
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Tess Curnow replied to the discussion 1px lines not displaying in html5
"Thanks Christine. I need to keep everything editable for translation purposes (including the lines as they may need to move when text re..."
  • 8 years ago04/23/14 at 8:42 am (UTC)
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Tess Curnow started a new discussion Slide replays after viewing lightbox
"I have most of my slides set to "Reset to initial state" when revisiting as my client didn't like it when the replay button on the seekba..."
  • 8 years ago04/23/14 at 4:20 am (UTC)