"Thanks Ashley"

"Hi Nagendra, I also work with the word docs in the same location as the story file. It's interesting to know that shortening the file nam..."

"Hi Ashley, I can confirm that I'm working as described in the link. The 'translate' file is what I exported. The 'translated' file is wh..."

"Was this problem ever resolved? I have a similar problem in Storyline 2 (latest version). After importing the translated text, none of th..."

"Hi Christie, are you viewing the storyline 2 file output in HTML5? The problem doesn't occur in the flash output and I've only noticed i..."

"I've just installed the latest build of Storyline 2, and now I'm finding some weird behaviour on buttons when I update existing programs ..."

"Hi Tessa, it's a known fault with no fix yet. In my experience, it's still worth updating to storyline 2 as the output is a lot more stab..."

"Thanks Leslie."

"Hi Leslie, Thanks for looking into it. Yes, I'm still seeing the problem. In the HTML5 version, if you hit the lightbox button, then scro..."

"I've been building a lightbox slide with scrolling content which contains buttons and hyperlinks. When I view the flash version, everythi..."

"Hi Ashley, It's not behaviour I expected, because it is inconsistent with Storyline 1 and the output viewed on a computer (flash or HTML..."

"I've been testing storyline 2 output on the iPad and I've noticed that some of my custom player tab labels have been truncated to 21 char..."

"Thanks Ashley."

"I create content that needs to be viewed in both HTML and HTML5, as we have users on PCs and iPads. A problem has cropped up in Storyline..."

"Hi Ashley, Thanks for getting back to me. Is there a secure place I can upload my file to? Due to client confidentiality, I can't post it..."

"I have a condition on a button trigger to evaluate a variable. When I upgraded the file from storyline 1, I noticed that the button behav..."

"One other point of relevance - I did try removing the images from all the buttons. This stopped the navigation from locking up, but all t..."

"I have a problem where some images in my published content disappear after I leave a page and then re-visit it. I am working on my deskt..."

"Hi Christine, the .story file is in the zip folder too (line test.story). This file includes a slide with lines that don't display (first..."

"I got around my problem by reducing the quality of my audio files (to 64 bit mono) and cutting my file into 4 smaller files. The synching..."

"Hi Ashley, Thanks for getting back to me and taking the time to respond to each point. My deadline was extremely tight so I resolved many..."

"I am having a similar problem. When i first publish my project, the logo appears correctly. In subsequent builds, the logo shows as a bro..."

"Hi Ashley, Thanks for following up - unfortunately, it would not be practical to set up my lightbox content as layers - they contain ref..."

"Thanks Christine. I need to keep everything editable for translation purposes (including the lines as they may need to move when text re..."

"I have most of my slides set to "Reset to initial state" when revisiting as my client didn't like it when the replay button on the seekba..."