"Thanks Ashley"

"Hi Nagendra, I also work with the word docs in the same location as the story file. It's interesting to know that shortening the file nam..."

"Hi Ashley, I can confirm that I'm working as described in the link. The 'translate' file is what I exported. The 'translated' file is wh..."

"Was this problem ever resolved? I have a similar problem in Storyline 2 (latest version). After importing the translated text, none of th..."

"Hi Christie, are you viewing the storyline 2 file output in HTML5? The problem doesn't occur in the flash output and I've only noticed i..."

"Hi Tessa, it's a known fault with no fix yet. In my experience, it's still worth updating to storyline 2 as the output is a lot more stab..."

"Thanks Leslie."

"Hi Leslie, Thanks for looking into it. Yes, I'm still seeing the problem. In the HTML5 version, if you hit the lightbox button, then scro..."

"Hi Ashley, It's not behaviour I expected, because it is inconsistent with Storyline 1 and the output viewed on a computer (flash or HTML..."

"Thanks Ashley."

"Hi Ashley, Thanks for getting back to me. Is there a secure place I can upload my file to? Due to client confidentiality, I can't post it..."

"One other point of relevance - I did try removing the images from all the buttons. This stopped the navigation from locking up, but all t..."

"Hi Christine, the .story file is in the zip folder too (line test.story). This file includes a slide with lines that don't display (first..."

"I got around my problem by reducing the quality of my audio files (to 64 bit mono) and cutting my file into 4 smaller files. The synching..."

"Hi Ashley, Thanks for getting back to me and taking the time to respond to each point. My deadline was extremely tight so I resolved many..."

"I am having a similar problem. When i first publish my project, the logo appears correctly. In subsequent builds, the logo shows as a bro..."

"Hi Ashley, Thanks for following up - unfortunately, it would not be practical to set up my lightbox content as layers - they contain ref..."

"Thanks Christine. I need to keep everything editable for translation purposes (including the lines as they may need to move when text re..."

"I'm using the latest version of the software and placing the logo as a png-8. It will display correctly after building in HTML5 for LMS, ..."

"Thanks Stefano"

"Hi Kyle, I'm having this problem too. I have text building by paragraphs on-screen, which should happen in time with the audio. Sometimes..."

"Hi Steve, Thanks for following up. I don't think slow internet can be the problem as I experience the same problems viewing the HTML 5 bu..."

"Hi Bruce, Update 5:1401.2415, purchased in February 2014, so hopefully it's quite current. Many thanks, Tess"

"Thanks Phil, I did end up breaking the link, editing the content, then replacing the link. Thanks for the pointer about ctrl+f - I had l..."

"Thanks Ashley, that's a really clear explanation and a big help!"