Tess Richardson
Tess Richardson
Freelancer at Richardson Ideaworks
  • About

    Tess Richardson

    Communications professional with over 15 years experience in writing, editing and graphic design for: e-learning, employee benefits materials, health & wellness education materials, white papers, presentations, newsletters, advertisements, corporate branding, RFP responses, direct mail & email ma...
  • Milwaukee
  • Contact Me
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Tess Richardson replied to the discussion What we’re doing to help you update your courses for browser auto-play settings (updated 12/06/2018)
"Hey Ashley! This has been going on with multiple courses over the last several months. (I really thought it was just me!) I'll try to fin..."
  • almost 6 years ago07/13/18 at 7:26 pm (UTC)
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Tess Richardson replied to the discussion What we’re doing to help you update your courses for browser auto-play settings (updated 12/06/2018)
"Marie, I'm running SL3 on Win 8.1. (I think I just debunked your Win 7 theory!)"
  • almost 6 years ago07/11/18 at 6:23 pm (UTC)
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Tess Richardson replied to the discussion What we’re doing to help you update your courses for browser auto-play settings (updated 12/06/2018)
"Marie, just jumping in here to say that I have been closely following your discussion and issue. I've experienced something exactly like ..."
  • almost 6 years ago07/11/18 at 5:55 pm (UTC)
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Tess Richardson replied to the discussion The disabled NEXT button is not changing its state to normal once the interaction is complete
"Thanks for the tip. Sounds like a good fix, Sharina!  If I need to get all strict and rap knuckles to make them sit and watch, I have be..."
  • almost 6 years ago06/08/18 at 11:27 pm (UTC)
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Tess Richardson replied to the discussion The disabled NEXT button is not changing its state to normal once the interaction is complete
"I've also had trouble getting consistent results using that same method, Sharina. An alternate method is to create a number variable, cr..."
  • almost 6 years ago06/08/18 at 10:29 pm (UTC)
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Tess Richardson replied to the discussion Storyline 360: Spinning Cursor Error
"I've got a similar non-stop loading graphic, but it's happening in a published course (not preview) consisting of a Studio 13 PowerPoint ..."
  • 6 years ago03/01/18 at 8:12 pm (UTC)
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Tess Richardson replied to the discussion Seekbar stops progressing when I switch to another tab in HTML5 player for both Presenter and Storyline 360
"Just wanted to put my hand up and say "me too." I discovered this issue while testing resource files and links in a published course. The..."
  • over 6 years ago08/09/17 at 8:01 pm (UTC)
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Tess Richardson replied to the discussion HTML5 Experience and Fixes
"Hi Ashley! My main issue is that I'm wanting to repub my Storyline 2 courses in SL3 to take advantage of the improved HTML5 support, but ..."
  • almost 7 years ago06/02/17 at 1:11 pm (UTC)
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Tess Richardson replied to the discussion HTML5 Experience and Fixes
"Thanks for this list, D K! Does anyone know which of these issues are resolved in 360/Storyline 3? "
  • almost 7 years ago06/01/17 at 7:01 pm (UTC)
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Tess Richardson replied to the discussion Storyline 3 is here and I'm THRILLED
"Hi Erica, I've been working on a course with screen recordings in SL3 all week. I noticed the resolution is not great, but thought it wa..."
  • 7 years ago04/13/17 at 4:47 pm (UTC)
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Tess Richardson replied to the discussion HELP! Notes area not working properly
"In case it's helpful for troubleshooting, my course size is 720x540 (4:3).  "
  • 7 years ago04/12/17 at 1:12 pm (UTC)
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Tess Richardson replied to the discussion Storyline 3 is here and I'm THRILLED
"Thanks, Ashley. Just checking back in to say that the reinstall is working fine!"
  • 7 years ago04/11/17 at 9:14 pm (UTC)
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Tess Richardson replied to the discussion HELP! Notes area not working properly
"Not sure if this is the same problem or not. I just used a phone running Chrome to test SL3 output published with setting HTML5/Flash and..."
  • 7 years ago04/11/17 at 9:12 pm (UTC)
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Tess Richardson replied to the discussion Storyline 3 is here and I'm THRILLED
"Like Mary, I was thrilled too! But I am having issues with my computer locking up since installing SL3. It happens both while running SL3..."
  • 7 years ago04/07/17 at 1:39 pm (UTC)
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Tess Richardson replied to the discussion k12 Breakout EDU and Escape room "locks".
"Hi Bonnie and Ridvan, I've been asked by a client to use an escape room or breakout theme in an upcoming course about employee benefits...."
  • over 7 years ago01/20/17 at 4:17 am (UTC)
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Tess Richardson replied to the discussion Change Font Size in Sequence Drag and Drop Graded Questions
"Hi Ashley & Leslie, I've been coming up with the same issue in SL2 with drag & drop sequencing and font size of the published (a..."
  • almost 9 years ago07/07/15 at 10:14 pm (UTC)
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Tess Richardson replied to the discussion Font size in the Narration (CC) text changes on publishing
"Thanks for your response, Leslie. I just uploaded a package with the misbehaving file to Support in case you need more examples to look a..."
  • 10 years ago02/24/14 at 9:18 am (UTC)
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Tess Richardson replied to the discussion Font size in the Narration (CC) text changes on publishing
"Hi Jeff, I may have a fix for your QuizMaker issue. Have you tried making another Feedback master with a larger incorrect answer box? (se..."
  • 10 years ago02/24/14 at 5:56 am (UTC)
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Tess Richardson replied to the discussion Font size in the Narration (CC) text changes on publishing
"I am having the exact same problem when publishing from Presenter '13 for the Web. The course is one that was created using '09. I have r..."
  • 10 years ago02/23/14 at 6:42 pm (UTC)
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Tess Richardson replied to the discussion Building E-Learing for Healthcare/ Pharmaceutical Audiences
"Nicholas Ostheimer said: Is this group actually functioning? So far it's more of just a message thread, not a formal g..."
  • over 10 years ago01/01/14 at 8:03 am (UTC)
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Tess Richardson replied to the discussion See and Say Course Template
"Love this Owen! I've got a non-profit gratis project on my hands right now that this might be perfect for. Thanks for sharing, and if I u..."
  • over 10 years ago10/14/13 at 1:45 pm (UTC)
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Tess Richardson replied to the discussion Scripts for Narration
"Hi Kate, I include the full narration script in the Notes section at the side of the player, and set the player default to open with the ..."
  • almost 11 years ago07/08/13 at 3:00 pm (UTC)
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Tess Richardson replied to the discussion Building E-Learing for Healthcare/ Pharmaceutical Audiences
"Ward & Daniel, Thanks for sharing the SOP course. You got a lot of mileage from the courtroom illustrations, but I thought what you d..."
  • 11 years ago04/09/13 at 4:00 pm (UTC)
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Tess Richardson replied to the discussion Building E-Learing for Healthcare/ Pharmaceutical Audiences
"I come at this from a slightly different angle: creating elearning for veterinary medical teams--from soft skills and management to diagn..."
  • 11 years ago04/08/13 at 1:00 pm (UTC)
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Tess Richardson replied to the discussion Don't replay sound when returning to slide?
"Hi Gina, Couldn't this be set in the slide properties? In this screenshot, I circled the setting you might try for revisting the slide. H..."
  • 11 years ago04/01/13 at 3:54 pm (UTC)