Tess Richardson
Tess Richardson
Freelancer at Richardson Ideaworks
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"Hey Ashley! This has been going on with multiple courses over the last several months. (I really thought it was just me!) I'll try to fin..."
  • almost 2 years ago07/13/18 at 7:26 pm (UTC)
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"Marie, I'm running SL3 on Win 8.1. (I think I just debunked your Win 7 theory!)"
  • almost 2 years ago07/11/18 at 6:23 pm (UTC)
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"Marie, just jumping in here to say that I have been closely following your discussion and issue. I've experienced something exactly like ..."
  • almost 2 years ago07/11/18 at 5:55 pm (UTC)
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"Thanks for the tip. Sounds like a good fix, Sharina!  If I need to get all strict and rap knuckles to make them sit and watch, I have be..."
  • almost 2 years ago06/08/18 at 11:27 pm (UTC)
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"I've also had trouble getting consistent results using that same method, Sharina. An alternate method is to create a number variable, cr..."
  • almost 2 years ago06/08/18 at 10:29 pm (UTC)
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Tess Richardson replied to the discussion Storyline 360: Spinning Cursor Error
"I've got a similar non-stop loading graphic, but it's happening in a published course (not preview) consisting of a Studio 13 PowerPoint ..."
  • over 2 years ago03/01/18 at 8:12 pm (UTC)
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"Just wanted to put my hand up and say "me too." I discovered this issue while testing resource files and links in a published course. The..."
  • almost 3 years ago08/09/17 at 8:01 pm (UTC)
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Tess Richardson replied to the discussion HTML5 Experience and Fixes
"Hi Ashley! My main issue is that I'm wanting to repub my Storyline 2 courses in SL3 to take advantage of the improved HTML5 support, but ..."
  • 3 years ago06/02/17 at 1:11 pm (UTC)
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Tess Richardson replied to the discussion HTML5 Experience and Fixes
"Thanks for this list, D K! Does anyone know which of these issues are resolved in 360/Storyline 3? "
  • 3 years ago06/01/17 at 7:01 pm (UTC)
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Tess Richardson replied to the discussion Storyline 3 is here and I'm THRILLED
"Hi Erica, I've been working on a course with screen recordings in SL3 all week. I noticed the resolution is not great, but thought it wa..."
  • 3 years ago04/13/17 at 4:47 pm (UTC)
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Tess Richardson replied to the discussion HELP! Notes area not working properly
"In case it's helpful for troubleshooting, my course size is 720x540 (4:3).  "
  • 3 years ago04/12/17 at 1:12 pm (UTC)
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Tess Richardson replied to the discussion Storyline 3 is here and I'm THRILLED
"Thanks, Ashley. Just checking back in to say that the reinstall is working fine!"
  • 3 years ago04/11/17 at 9:14 pm (UTC)
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Tess Richardson replied to the discussion HELP! Notes area not working properly
"Not sure if this is the same problem or not. I just used a phone running Chrome to test SL3 output published with setting HTML5/Flash and..."
  • 3 years ago04/11/17 at 9:12 pm (UTC)
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Tess Richardson replied to the discussion Storyline 3 is here and I'm THRILLED
"Like Mary, I was thrilled too! But I am having issues with my computer locking up since installing SL3. It happens both while running SL3..."
  • 3 years ago04/07/17 at 1:39 pm (UTC)
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Tess Richardson replied to the discussion k12 Breakout EDU and Escape room "locks".
"Hi Bonnie and Ridvan, I've been asked by a client to use an escape room or breakout theme in an upcoming course about employee benefits...."
  • over 3 years ago01/20/17 at 4:17 am (UTC)
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"Hi Ashley & Leslie, I've been coming up with the same issue in SL2 with drag & drop sequencing and font size of the published (a..."
  • almost 5 years ago07/07/15 at 10:14 pm (UTC)
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"I'm glad to see this thread. I thought it was just me! I'm using Firefox--haven't tried the other browsers. Michael and Andrew, thanks fo..."
  • over 5 years ago10/07/14 at 12:45 pm (UTC)
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"Thanks for your response, Leslie. I just uploaded a package with the misbehaving file to Support in case you need more examples to look a..."
  • over 6 years ago02/24/14 at 9:18 am (UTC)
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"Hi Jeff, I may have a fix for your QuizMaker issue. Have you tried making another Feedback master with a larger incorrect answer box? (se..."
  • over 6 years ago02/24/14 at 5:56 am (UTC)
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"I am having the exact same problem when publishing from Presenter '13 for the Web. The course is one that was created using '09. I have r..."
  • over 6 years ago02/23/14 at 6:42 pm (UTC)
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"Nicholas Ostheimer said: Is this group actually functioning? So far it's more of just a message thread, not a formal g..."
  • over 6 years ago01/01/14 at 8:03 am (UTC)
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Tess Richardson replied to the discussion See and Say Course Template
"Love this Owen! I've got a non-profit gratis project on my hands right now that this might be perfect for. Thanks for sharing, and if I u..."
  • over 6 years ago10/14/13 at 1:45 pm (UTC)
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Tess Richardson replied to the discussion Scripts for Narration
"Hi Kate, I include the full narration script in the Notes section at the side of the player, and set the player default to open with the ..."
  • almost 7 years ago07/08/13 at 3:00 pm (UTC)
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"Ward & Daniel, Thanks for sharing the SOP course. You got a lot of mileage from the courtroom illustrations, but I thought what you d..."
  • 7 years ago04/09/13 at 4:00 pm (UTC)
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"I come at this from a slightly different angle: creating elearning for veterinary medical teams--from soft skills and management to diagn..."
  • 7 years ago04/08/13 at 1:00 pm (UTC)