Tiffany Franklin
Tiffany Franklin
Optiv Security Inc.
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Tiffany Franklin replied to the discussion NEW in Rise: Export for Translation
"YAY! this is awesome!!!!"
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"So, here's the update: We entered a case and Articulate told us to uninstall and reinstall. That didn't work. Then they wanted us to have..."
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"Alyssa, So we're running into an issue now where there are discrepancies in the font when launched into review from developer 1 and launc..."
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"I got a note from Articulate yesterday that the most recent update was supposed to fix this issue. "
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"Brynne, We stuck with that workaround. So, instead of typing within a rectangle, we put a transparent textbox on top of the rectangle. Ho..."
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"Brynne,  Unfortunately, the only fix we were able to find was removing text other than the variable from the text box. If the variable wa..."
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Tiffany Franklin replied to the discussion New Review Feature: Attach Files to Comments
"Love this!"
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Tiffany Franklin replied to the discussion All images disappeared
"Karina, When you replied to the message, your email signature with all of your contact information was attached. You may want to edit th..."
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"Is there any follow-up information around this topic from those of you that contacted support? We are having the same issue in SL360 proj..."
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Tiffany Franklin replied to the discussion Responsive Player Settings Not Working
"Testing has also been done on Totara and it behaves the same way Moodle does.  Is there anyone in the community that has experienced the..."
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Tiffany Franklin started a new discussion Responsive Player Settings Not Working
"For Articulate Staff: Case #00990363 We are wanting to change the settings in our modules so that on mobile devices, they can only be vi..."
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"Hey Ashley - The random lines was a part of our initial testing, but Eloisa was unable to replicate it via Articulate's upload/review. O..."
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"Articulate Staff - Reference Case #00987205 Our modules that have been upgraded from SL2 to SL360 have had issues with random font chang..."
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Tiffany Franklin started a new discussion SL360 Courses with Animation Causing Random Bars on Slides
"One of our modules was updated from SL2 to SL360 recently. When viewing the module via an Apple device (iPAD or iPhone 6s - iOS 10.2), ra..."