Tom  Davenport
Tom Davenport
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"It is clearly an issue with Google Chrome.  Seems to work Ok in Internet Explorer.  We are looking at alternative solutions going forward..."
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"Megan, what issue are you experiencing in Quiz maker as it relates to IE?  We have a problem where when you click on the "finish" button ..."
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"Megan, we do not use Saba.  So that shouldn't be it.   Tom"
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"Leslie, it is 12.0.0.70.  That might be the issue then with the Feb. 20th update, because I just started receiving customer complaints in..."
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Tom Davenport started a new discussion Engage '09 interactions not working in Google Chrome
"Just recently my interactions no longer work for my courses when accessing them using Google Chrome as the browser (work fine in Internet..."
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Tom Davenport replied to the discussion Can not access my Articulate products
"Christine, this is totally different issue.  Original case was simply not having the correct serial # to get Presenter re loaded.  That w..."
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Tom Davenport replied to the discussion Can not access my Articulate products
"Thanks, Christine. I did that and that issue is now resolved, but now I am having a new issue.  I open my power point, make changes like ..."
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Tom Davenport started a new discussion Can not access my Articulate products
"I have owned the Articulate 09 suite of products (presenter, engage, quiz maker, etc.) for a while.  I recently had a computer problem wh..."
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Tom Davenport started a new discussion Removing or hiding narration timer
"I was wondering if there was a way that when I publish a course, I can either hide or remove the timer up at the top left corner that sho..."
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Tom Davenport started a new discussion Hyper links now not working
"I have a presentation that has a hyperlink to another website and it worked fine a few weeks ago and now it does not.  I click the link a..."
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Tom Davenport replied to the discussion Missing plug ins
"Peter, no luck.  It says I have the latest flash player and I tried the above, but still no success.  "
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Tom Davenport started a new discussion Missing plug ins
"When I try to view some (not all) of the tutorials I sometimes get a screen that says missing plug in.  I looked at some of the other dis..."
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Tom Davenport replied to the discussion Obtaining Survey Results
"Peter, thanks for your response!  Not sure I follow though, but let me try and clarify more from my end.  I am setting up a course that a..."
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Tom Davenport started a new discussion Obtaining Survey Results
"I was reading some of the posts regarding surveys and was not sure I was completely following so I will ask my question this way.  I am w..."
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Tom Davenport replied to the discussion Course outline problem
"I tried that.  Still there.  Strangest thing."
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Tom Davenport started a new discussion Course outline problem
"I have a small problem with the course outline.  When I publish a course, one slide shows the little, black, "triangle" next to the slide..."
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Tom Davenport started a new discussion Can't find my published course
"When I publish my course to path indicated, I can not find it in that folder.  There is a "launch_Presentation" icon, but it is an older ..."
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Tom Davenport replied to the discussion Can you email a course?
"Thanks guys for your suggestions.  Looks like one of them might work.  I will give it a try.  I think you answered my basic question and..."
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Tom Davenport replied to the discussion Publishing course on my website
"Thanks, Peter.  I will give that a try. "
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Tom Davenport replied to the discussion Can you email a course?
"Peter, have not used the publish for word option.  I am simply wanting to share my course with someone by email so they can use it.  When..."
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Tom Davenport started a new discussion Can you email a course?
"This may be a stupid question, but can you email a published course that you have saved to someone who does not have Articulate on their ..."
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Tom Davenport started a new discussion Publishing course on my website
"I am in the process of having a continuing education website built and want to develop some courses using Articulate.  I need some help i..."
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Tom Davenport started a new discussion Message says can't access Engage interaction
"I just bought  a new computer and uploaded Articulate on it and am now trying to run a course I created on the new computer, but am getti..."
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Tom Davenport replied to the discussion Putting Articulate on a new Computer
"Thanks, Jeanette."
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Tom Davenport started a new discussion Putting Articulate on a new Computer
"I am in the process of buying a new computer and was wondering how I can switch my Articulate license to my new computer.  Thanks."