Tracey McDonald
Tracey McDonald
Online Instructional Designer at GoodPractice
Activity
Tracey McDonald replied to the discussion AICCComm.html & blank.html
"Hi, Can you please include some detail around this as I gather it was covered in a support case. The blank.html file is causing layout i..."
  • almost 6 years ago05/02/18 at 10:11 am (UTC)
Activity
Tracey McDonald replied to the discussion E-learning via Citrix server doesn't continue
"I'm still here! Alex, it turned out that our client had made some upgrades and changed the SCORM requirements without telling us. Once th..."
  • over 6 years ago01/15/18 at 10:42 am (UTC)
Activity
Tracey McDonald replied to the discussion Storyline 2 - screen lag on published courses
"Hi Ashley,  The comment from myself above actually referred to an issue that went hand-in-hand with the initial screen lag problem. Vide..."
  • over 6 years ago07/27/17 at 2:05 pm (UTC)
Activity
Tracey McDonald replied to the discussion Storyline 2 - screen lag on published courses
"Hi Ashley,  I am using a supported browser, Chrome on PC.  This occurs in web output. I have asked the client to test the course in the..."
  • almost 7 years ago07/19/17 at 9:16 am (UTC)
Activity
Tracey McDonald started a new discussion Storyline 2 - screen lag on published courses
"Hi,  I am currently working on a project which was initially built using Storyline 1 several years ago. The client occasionally comes ba..."
  • almost 7 years ago07/13/17 at 11:19 am (UTC)
Activity
Tracey McDonald started a new discussion Storyline file continuation issue on Citrix
"Hi,  I see some people had the same issue a while back but can't find a resolution so thought I would create a fresh post.  My client i..."
  • over 7 years ago09/09/16 at 9:32 am (UTC)
Activity
Tracey McDonald replied to the discussion E-learning via Citrix server doesn't continue
"We are having a similar issue with Storyline and Citrix and I can't seem to find a solution or reason but not sure this would work. Than..."
  • over 7 years ago09/09/16 at 9:24 am (UTC)
Activity
Tracey McDonald replied to the discussion E-learning via Citrix server doesn't continue
"Hi,  I know this was a while ago but did you ever find a solution? I have just come across the same issue. Any help you can give me wou..."
  • over 7 years ago09/09/16 at 9:06 am (UTC)
Activity
"Hi! Yes, there are scenes in the build which are not presented to the learner at this stage but will be added in the next phase of the p..."
  • over 7 years ago07/25/16 at 4:17 pm (UTC)
Activity
Tracey McDonald started a new discussion Storyline translation export - identifying IDs.
"Hi,  I have produced a translation export for an e-learning course. There are some hidden sections in the course which don't need to be ..."
  • over 7 years ago07/25/16 at 9:23 am (UTC)
Activity
"I have just come across this same issue with a client using Firefox. Did anyone come up with a solution?"
  • over 8 years ago11/02/15 at 3:58 pm (UTC)
Activity
Tracey McDonald replied to the discussion Accessibility issues
"Thanks all.  I now have the graphics eliminated from the focus rectangle. Hooray! Steve, thanks for the tip to select multiple objects. I..."
  • almost 10 years ago06/16/14 at 2:18 am (UTC)
Activity
Tracey McDonald started a new discussion Accessibility issues
"Hi, I have been working with Storyline for a while but I am working on a project which requires a higher level of accessibility than I am..."
  • almost 10 years ago06/13/14 at 1:59 am (UTC)