"Hi everyone, Thank you for alerting us about this behavior. Recent versions of Chrome and Edge have introduced this issue, and we are ac..."

"I'm glad I could connect with you, Rachel, and that we tracked down all these messages going to your spam folder! That's good insight for..."

"Enabling Custom Scripts in SharePoint Online Custom scripts are now disabled in SharePoint Online for security reasons by default. As a r..."

"Hi Mathieu, Thanks for reaching out! I just did some testing on my end, and I'm not able to reproduce this issue. I'm going to reach out ..."

"Chelsea, The 360 images feature would not support that as it's looking for 360 panoramic images. The way to implement this interaction st..."

"Hi Mehdi, Thanks for the follow-up! 1. I'm glad that you've found a workaround for this. 2. While I'm glad you found this workaroun..."

"Chelsea, Thank you for reaching out! The way the 360 image is made requires the camera (the user) to be the center point of the image. In..."

"Thanks, Paul! I can replicate this, and it does look like it's related to having the label alongside the trigger in mobile. As a workarou..."

"Hi Paul, I want to do some additional testing with this project. Would you be able to upload this example project file so I can test it a..."

"Hi Stefan and Mark, Mark is correct that 360° video and VR video support are different from 360° images. With Update 54, we have r..."

"Hi all, The ParseCaption() in ds-bootstrap.min.js showing as DOM XSS in Fortinet is a false positive. The data being parsed comes from a ..."

"Hi Bill, Thank you for reaching out! That sounds like a great opportunity for a feature request. When you submit a Feature Request p..."

"Hi Rich, Thanks for reaching out. We recently updated the Articulate 360 Desktop app to use your default browser to sign in. You can read..."

"Hi Lacy, Thanks for reaching out! I understand your concerns about content once Flash support ends. Looking at this screenshot this looks..."

"Hi Samantha, Thanks for reaching out! While we don't have any plans to release a Mac version of Storyline 360, I can provide some informa..."

"Hi Harry, In addition to Jerry's great suggestion about cue points can I also ask if the video options are set to automatically play..."

"Hi Yalcın! I see that you have a support case open and my colleague Ji Yun has reached out to assist in troubleshooting the iss..."

"Hi Radha! Thanks for reaching out! In our support Article How the End of Flash Affects Articulate Apps and Courses we state the..."

"Hi LaShon! It looks like there was an issue with that template and a user commented on the post here: Storyline: Matching Card Game ..."

"Hi Diane! Thanks for reaching out! I've taken a look at your project and found the issue was with the Isabel character on slide 1.16. It ..."

"Hi John, Videos that are using .mpg should be fine, Flash videos will show as .swf .flv or .f4v. As mentioned above by Leslie, you might ..."

"Hi Rachel, Thanks for reaching out, when you publish a Quizmaker quiz the player should include navigation buttons in the bottom right-ha..."

"Hi Melissa and Hannah! I thought this was a great idea! I have already been playing around with this idea for a project of mine. I ..."

"Hi Jeni, I'm sorry to hear you're having an issue with video compression. You can only turn off compression for videos in MP4 forma..."

"Hi Kerstin, Thanks for reaching out regarding Content Library Templates. Please see the following FAQ Will Content Library 360 templ..."