"Ah, that did it, thanks Judy! You rock!"

"Good idea. The file really pretty empty, just a placeholder at this time for PPT slide importing. I've attached it here. The slide master..."

"I have a slide master that I want to delete. It says that it has one slide (a blank layout) that is in use in the course. However, I cann..."

"When I import a PowerPoint file into Articulate Storyline 360, the line spacing of the header text is changed. In PowerPoint it had line ..."

"Thanks, Joe. Creating a variable and using a variable reference is what I have done in the past and what it looks like I will end up doin..."

"Hi Joe. Thank you for your idea. Unfortunately, these are randomized slide draws and are not in the Player menu. (The menu includes a sli..."

"Is there a variable that will display the absolute project slide number from a randomly drawn question pool? For example, if the question..."

"Sounds good, thanks Maria. Right now our LMS is only configured for AICC, but that may change in the future (assuming the issue is only w..."

"Hi Leslie. Thank you for taking the time to help with this. However, when I try the course you published to AICC and uploaded it to the S..."

"I have a colleague who has Storyline 3 only who wants to use Completion triggers in her course. (Storyline 3 does not allow adding/e..."

"When I open the Turkish language version of one of my courses in Storyline 3 or Storyline 360, I get a message saying I am missing the fo..."

"I’m having an issue in which Open Sans fonts in Hindi are displaying in bold in both Storyline 3 and Storyline 360, when bold is not sele..."

"Thank you so much, Ashley, for your prompt reply. I tried the steps you shared, but I'm still having issues. The Croatian text seems to b..."

"I had this issue today after some Windows updates. To fix it, I opened Storyline 3 as an administrator (right-click on Storyline 3 icon a..."

"Thanks Alyssa! I did not realize I could use a built-in marker but make my own caption. I just may use this approach. It also solves the ..."

"Is there a way to trigger a marker to open? The only states that I see for a marker are the states for the marker itself, not a state for..."

"HI Mark. Great question! Yes, as a matter of fact, it does make a difference. It seems to render correctly when using HTML5. Unfortunate..."

"It's case number: #00925652 Articulate provides such great customer support. Thanks very much!"

"Thanks so much for your prompt response Ashley.  The Vijaya font was not installed on either computer (work or home). It wasn't listed w..."

"Hello there. I recently started this discussion about issues I was having with Tamil characters being corrupted in Storyline 2. That prob..."

"Thank you Ashley and Leslie. I believe that the Noto Sans font family is Unicode, but we are still seeing corrupt characters.   For Sto..."

"Hi there. Does anybody know a good player font for the Tamil language for Storyline 2? I used Noto Sans Tamil, but it is having difficult..."

"Thanks so much Walt and Ashley. I think I did not do a good job of asking my question. What I was wondering was if there was a way to att..."

"Hi there. I'm just getting started with the screen recording functionality. I am creating a simulation using the step-by-step approach. W..."

"Update: I have found the cause of the problem. One of my questions in the question pool somehow was set to branch to another slide outsid..."