"A different issue we discovered (mentioned above) was that the video was restarting after the layers completed/hid themselves. So that wi..."

"My pleasure. Any light you can shed on the situation would be a fantastic help. Thank you!"

"Just wanted to confirm that you received the uploads? Thanks, Wendy"

"Thanks, Crystal. I'm uploading now. Since this project is protected by NDA, private is good! Wendy"

"Hi Crystal! I do have dropbox. If you'd like to give me an email address to share, I'm happy to do so. The slide layers are all configu..."

"Hi! I figured out the problem: unless my media began at the start of the timeline, the "pause base layer" function on my other layers wou..."

"I have increased my virtual machine memory size to 100GB and after using Storyline 2 for one week, my memory is completely gone. I can't ..."

"I finally found the file in a folder labeled "recovered files" in the trash. I have never had that experience before, but thank goodness!..."

"Ryan, I just had the same problem, and I use a Time Machine backup system on my MacBook Pro that backs files up every hour. Even so, I lo..."

"I'm having the same problem. Any updates? Do I need to submit a ticket?"

"How can I delete the file uploaded to this thread so that it is no longer publicly available? Thanks! Wendy"

"Hi Justin. No problem. See the attached file; this should help. Wendy"

"Hi Kevin. In that file, the hover isn't functioning; also, the slide seems to truncate prematurely. However, I think I have it figured o..."

"The layer on the main slide seems to be interfering with the functionality built into the slide master. Maybe a bug in Articulate?"

"Hi Kevin. Thanks for the effort! But in this version there is an additional "next" marker on the slide (atop the one from the slide maste..."