William Grove-Fanning
William Grove-Fanning
Full Stack Performance Technologist | Instructional Designer | Learning Experience Designer at Quiktrak, Inc. / Bureau Veritas
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William Grove-Fanning replied to the discussion RISE 360 not publishing new version of course
"This needs to be fixed, thx."
  • 26 days ago05/24/21 at 8:19 pm (UTC)
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"Any update? Not being able to publish new versions unless I am the original owner sure hurts the review process and as Brent mentio..."
  • 26 days ago05/24/21 at 8:18 pm (UTC)
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William Grove-Fanning replied to the discussion Internal Links in Rise Courses
"+1 please!"
  • 11 months ago08/04/20 at 5:05 pm (UTC)
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"Heard back from Articulate. They say that it’s a known issue for Storyline 360 and has been logged as a possible software bug. They prov..."
  • 2 years ago04/16/19 at 4:03 pm (UTC)
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"Will do and just did. As far as I can tell, it's a bug.  Looking forward to see what you all think.  Thx!"
  • 2 years ago04/15/19 at 6:21 pm (UTC)
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"Tim says: "whenever I have these hotspots with said triggers, the triggers are duplicated for no reason. When I delete one of the trigger..."
  • 2 years ago04/15/19 at 4:49 pm (UTC)
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William Grove-Fanning replied to the discussion Bug in Zoom Feature when using the play bar
"FYI, this is a bug.  Cleo and I were able to isolate the trigger, which is one changes the zoom speed to the slowest setting.  Waiting fo..."
  • 2 years ago03/21/19 at 2:27 pm (UTC)
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William Grove-Fanning replied to the discussion Set Variable to typed value
"Super helpful and easy. Thanks Steve! "
  • over 2 years ago03/19/19 at 6:45 pm (UTC)
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William Grove-Fanning replied to the discussion Bug in Zoom Feature when using the play bar
"FYI, this bug / issue seems to be tied to the pan effect (two zooms put together), not a zoom alone.  Still waiting to hear back, though ..."
  • over 2 years ago02/20/19 at 4:25 pm (UTC)
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William Grove-Fanning replied to the discussion Bug in Zoom Feature when using the play bar
"I'm having this same issue in both Preview (within SL) and in Review 360.  Is there a workaround?  It seems like the issue hasn't been fu..."
  • over 2 years ago02/19/19 at 9:28 pm (UTC)
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William Grove-Fanning replied to the discussion 360 Issues: Issue #2 Blurry Screen Recordings
"Alyssa, while I'm sad the issue is still in the queue to be worked on, I appreciate the quick update and excellent customer service."
  • over 2 years ago01/19/19 at 12:34 am (UTC)
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William Grove-Fanning replied to the discussion 360 Issues: Issue #2 Blurry Screen Recordings
"6 months ago Alyssa said: "we do have another glitch we're looking into where the screen recording appears blurry and seems to move slig..."
  • over 2 years ago01/18/19 at 7:47 pm (UTC)
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William Grove-Fanning replied to the discussion Clickable Phone Numbers
"Actually, for the file, simply add tel:2121234567 without the html in the File field of the Trigger Wizard and the link becomes active. "
  • over 2 years ago01/16/19 at 7:55 pm (UTC)
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William Grove-Fanning replied to the discussion Clickable Phone Numbers
"Can we get an update on this from Articulate?  Would like to make a phone number clickable so that when a user selects the number, they ..."
  • over 2 years ago01/16/19 at 7:34 pm (UTC)
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William Grove-Fanning replied to the discussion How do you delete a review version
"Just figured something out that may help others.  Duplicating an Articulate Review course brings the review history (all previous version..."
  • over 2 years ago10/25/18 at 6:51 pm (UTC)
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William Grove-Fanning replied to the discussion How do you delete a review version
"I too would like the ability to delete previous versions in review for when I share a project with a client.  As things stand, the client..."
  • over 2 years ago10/25/18 at 6:41 pm (UTC)
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William Grove-Fanning replied to the discussion COMING SOON: Even Faster Authoring in Rise
"Nicely done Articulate! "
  • over 2 years ago10/10/18 at 6:36 pm (UTC)
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William Grove-Fanning replied to the discussion Fuzzy text and images SL360 in Chrome
"This is somewhat confusing.  Are you saying that the fix for SL360 was rolled out June 19, 2018 with build 3.17.16117.0?  If so, I don..."
  • almost 3 years ago08/16/18 at 8:52 pm (UTC)
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William Grove-Fanning replied to the discussion Fuzzy text and images SL360 in Chrome
"Great, thx!  Do you know when the version history for SL360 will be updated?"
  • almost 3 years ago08/16/18 at 8:46 pm (UTC)
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William Grove-Fanning replied to the discussion Fuzzy text and images SL360 in Chrome
"Agreed about the question: the version history only shows the update for SL3, not SL360."
  • almost 3 years ago08/16/18 at 8:14 pm (UTC)
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"Dino says: "There's a few ways this could work: A Lock on a folder. i.e,. I've setup In Progress and Published folders to sort my courses..."
  • almost 3 years ago08/14/18 at 9:29 pm (UTC)
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William Grove-Fanning replied to the discussion Can you speed up a recorded screencast?
"Would love to see this feature added so I don't have to leave Storyline!"
  • almost 3 years ago08/03/18 at 6:21 pm (UTC)
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William Grove-Fanning replied to the discussion play audio only once
"Super helpful, thank you!"
  • almost 3 years ago07/26/18 at 8:56 pm (UTC)
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William Grove-Fanning replied to the discussion 360 Issues: Issue #2 Blurry Screen Recordings
"2nd update:  When any trigger is triggered, the video blurs for a short moment before moving to the next slide (Try Mode).  I know others..."
  • almost 3 years ago07/23/18 at 10:32 pm (UTC)
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William Grove-Fanning replied to the discussion 360 Issues: Issue #2 Blurry Screen Recordings
"An update: with HTML5 output to Articulate 360, tweaking the image/video quality to max quality as shown here: http://drops.articulate.co..."
  • almost 3 years ago07/23/18 at 4:49 pm (UTC)