"Hi Karyn, There are a few ways to accomplish this.  I'll explain a couple of them and you let me know if they work for your particular a..."

"Hi Libby, Looking at your screenshot of the console, it doesn't seem like any external calls are having issues, so I suspect there is ei..."

"Hi Parvez, In my testing an object state changes as soon as any part of it is over the target object (when using the drag-over trigger)...."

"Hi Libby, Do you have an issue with HTML5 in general, or only with SL360 projects, or only this particular project?  I know in Chrome 66..."

"Hi Christopher, If all of the slides (or even most of them) in a given story (file) are the same, and it is that background that needs t..."

"Hi Stefan, I'm trying to reproduce your issue but am a bit unclear on one point.  You say, "..If I click on rectangle "2" and move it a ..."

"Hi Libby, How are you running the module (is it HTML5 in a browser (using the player in SL360, etc)?  Generally, associations are made ..."

"Hi Kayla, If I'm understanding properly, you're able to publish most stories to Articulate Online just find, it's just this particular o..."

"Hi Parthasarathy, The fully-functional trial of Articulate 360 includes access to a subset of Content Library templates and characters. ..."

"Hi Frédéric, I looked around for this as well, and the only relevant information I can find is this: Storyline 360 supports bold, itali..."

"Hi Tali, Just last week I translated using the Word template and had accented characters display without issue.  There are a few things ..."

"Hi David, Can you provide the URL you're using in an iframe as well as the device you're testing with?  Generally speaking you shouldn't..."

"Hi Rachelle, Interesting.  Can you provide the file here so I can see if I am able to import it?  Thanks, BH"

"Michael Hinze On slide 1.2, the problem seems to be with the Icon1 group on the baselayer. As soon as I turn off visibility for this b..."

"All looks well based on what can be seen in that doc.  If you take that file, and replace the French strings with the English strings (es..."

"Interesting.  What languages are you going between? Can you provide an example Word document using some actual strings and the same font(..."

"Hi Rachelle, While we can't see the entire list of files on your Desktop, we'll work off the assumption that it's not simply further dow..."

"Hi Martin, On v3.15.15453.0 (not sure if you've got a typo or if your version number is similar but has a different number of digits tha..."

"Hi Bill, Is any of the content at all showing translated in the story? Let's make sure we've checked the basics first. You'll want to ..."

"Hi Patrick! It's a little hard to tell whats going on from the screenshots.  If the hotspot which you're mousing over is smaller than th..."

"Hey Amy, It looks like you might have forget to include the attachment showing the error. -BH"