Extensive knowledge of multi-field and industry processes and procedures, with 10+ years hands-on business and technology workflow design. 1 year hands-on hosted LMS 'ground up' design, including clinical education courses, quizzes, and all related LMS services (chat, video conferencing, journal, email, etc.). Aided CEO and Clinical Manager in translating business and educational thoughts into Visio flowcharts and PowerPoint presentations, the latter being further translated to a flash-based multimedia format (i.e. text, graphics, web links, audio/video, quizzes). 7.5 years Higher Education industry, in IT division designing, building and managing all infrastructure, including BlackBoard LMS, media consoles, and numerous procedures.