"I am publishing an updated Storyline file, and moving to our CRM to go into Canvas. When I publish to Web, all files (html5, mobile, stor..."

"I'm not able to add additional markers to the labeled graphic. I have two that is standard, but there isn't a way to add more. Thoughts?"

"How do I change the main graphic in labeled graphic/markers? I don't want the air balloon, and can't seem to find where to change it. Thanks"

"Created a drag and drop. After about 1 min and 30 seconds, the objects disappear for the user, even if he or she is not finished. I can't..."

"Can you tell me where the images came from in the Content Library? We are not able to use all Common Creative images, if that's where the..."

"I have a drag and drop interaction, that I need to change into something that is more accessible. Any ideas of what to do? I could start ..."

"I create a Storyline file, and go to Player, and check captions. It in the view, right side, the caption icon shows, but after publishing..."

"When publishing, you get three files- the .story, the output files, and the zipped file (if you zip). I always save the 3 files together ..."

"We have multiple Storyline files that are in Moodle. They used to show the checkmark for finished, in Moodle, when the user finished, whi..."

"Is there any way to be able to use our own characters for the new scenario?"

"I am getting a new computer. Last time that happened, I had to update the subscription and I lost all my Rise work. Where could I put my..."

"Does the accessibility features and functions remain the same whether they are on a website or in Canvas LMS? Need to know this for: St..."

"Rise checks off where the user was in the menu bar on the left. When I go into Canvas (LMS) and review, I may have 6 places checked off. ..."

"I can't upload an image in my labeled graphic, because I can not see the top of the message that says upload image. I had images in there..."

"Can anyone give me instructions for Publishing Studio 360 to Canvas? It's Scorm 1.2. When I follow the instructions I've found in this we..."

"Once the module is complete, exported and zipped and added as a Resource>File-- what do you set as the main file? In the Articulate we..."

"We want to embed an Engage interaction into Rise and know that we need to house the Engage interaction somewhere. We're not able to put i..."

"We have a module in Storyline 360. When posted on our Moodle site, the notes or transcript section looks perfect on a computer. When view..."

"When going to Narration in Studio/Presenter 360, I want to sync the animations. However, the screen doesn't show, so there is no way to t..."

"Has anyone put a screen cast using Screencastify into a module/course or Rise, and had any challenges or issues?  "

"1. After upgrading to Studio (Presenter 360) the font looks fine when I'm working on it, but spreads out when in Preview. (first two rows..."

"Hi, I'm assuming that you can only access the Content Library- images and video from Studio and Storyline, correct? I want to use them i..."

"We have 40 modules that need to be republished for LMS, relatively quickly. We have upgraded to 360. Once upgraded, the modules that were..."

"Does anyone have a storyboard to give to/work with SMEs that would help with the design and development in Rise?"

"When I package a file (say Studio 13, Presenter) for reviewers to view, they extract the files and play the html file. What are the instr..."