lilian soon
lilian soon
Director at xlearn ltd
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"I'm guessing we need to keep asking for this feature! ;-)"
  • over 4 years ago07/10/17 at 4:23 pm (UTC)
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"Hi all, 10 months ago, I communicated with Vanessa about this, and it turns out she wasn't using Storyline so wasn't able to add the Java..."
  • almost 6 years ago01/14/16 at 8:55 am (UTC)
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"Hi Sherry, Hope the following makes sense: Put Audio 1 into a new layer called 'base audio'  On the Base Layer, instead of playing media..."
  • almost 6 years ago01/09/16 at 4:09 pm (UTC)
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lilian soon replied to the discussion Blank Slide on Quiz Review
"Hi Thomas, your idea of not repeating questions that have been shown before is a nice one, but I don't believe that Storyline has a way o..."
  • almost 6 years ago12/09/15 at 9:33 pm (UTC)
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lilian soon replied to the discussion Blank Slide on Quiz Review
"Hi Thomas, had a quick look at your Storyline file. I think what's happening is that there is a conflict with the randomisation. In Butto..."
  • almost 6 years ago12/07/15 at 12:18 pm (UTC)
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lilian soon replied to the discussion Voice over costs
"What do people do if the courseware requires updating? How do you ensure you get the same voice? We may only need 1 slide updating, for i..."
  • almost 6 years ago12/04/15 at 2:56 pm (UTC)
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lilian soon replied to the discussion .PNG graphics quality
"Is there a reason why Storyline outputs images as a larger file size than the image I inserted? I inserted a 82kb image, no resize and wh..."
  • 6 years ago10/01/15 at 1:45 pm (UTC)
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lilian soon replied to the discussion Publishing to Word
"We've found a workaround for anyone who's stuck. See if this works for you - we set up a new blank Storyline file (with the same stage si..."
  • over 6 years ago05/14/15 at 10:22 am (UTC)
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lilian soon replied to the discussion Publishing to Word
"Tried all the methods listed above and having this problem since the upgrade to 2013. Will log support request."
  • over 6 years ago05/14/15 at 9:45 am (UTC)
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"Hi Christy, for every layer where there is more than one audio track, you have to add Stop Media 2 on timeline start, Stop Media 3 on tim..."
  • over 6 years ago05/05/15 at 11:10 am (UTC)
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lilian soon replied to the discussion Tracking Issue In Published Storyline 2
"Have you checked the pass mark that you set on the quiz? If this is set to 100% and you get anything wrong, then it would send a fail."
  • over 6 years ago03/27/15 at 10:53 am (UTC)
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lilian soon replied to the discussion Articulate Storyline - Litmos
"The only way I've been able to resolve this issue (that seems common to a lot of people, Storyline!!)  is to have javascript execute on t..."
  • over 6 years ago03/26/15 at 1:44 pm (UTC)
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"Hi Kate, When we experienced your issue on the base layers, we joined up sound files too. See my reply a year ago (3rd reply down). Sorry..."
  • over 6 years ago03/26/15 at 1:39 pm (UTC)
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"This topic is related to the topic of pinging the LMS to prevent timeout. In this case, I have the same issue as DebSeidman in that I nee..."
  • over 6 years ago03/25/15 at 10:29 am (UTC)
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"Sorry for late reply: In SL1, what we now do as standard for layers is this: If there is more than one piece of audio on the timeline, ..."
  • over 6 years ago03/25/15 at 9:34 am (UTC)
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"Hi Vanessa, Try adding a bit of javascript on the last page. Just add a trigger on the last page > execute javascript > add the f..."
  • over 6 years ago03/24/15 at 4:05 pm (UTC)
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lilian soon replied to the discussion Loading time for a slide
"Thanks, Gerry, all good advice. "
  • 7 years ago10/13/14 at 8:13 am (UTC)
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lilian soon replied to the discussion LMS score 0/100
"Hi Ashley, I discovered this as a possible solution weeks ago and was happy that it would solve it. But to my horror, after launching liv..."
  • 7 years ago10/13/14 at 6:37 am (UTC)
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lilian soon replied to the discussion LMS score 0/100
"Hi Ashley, I have an open case  #00405435 on this, and yes, my team and I have already spent about 10 days trying to get this sorted. We ..."
  • 7 years ago09/24/14 at 1:53 am (UTC)
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lilian soon replied to the discussion LMS score 0/100
"Hi Brian 1. Scorm 1.2 2. completion on slide views 3. completed/incomplete Which is why the scoring is such a mystery. Would you happen..."
  • 7 years ago09/22/14 at 8:24 am (UTC)
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lilian soon replied to the discussion LMS score 0/100
"Can anyone else help me with this issue? Is there a way of editing a published Storyline file to ensure that measure status is false? The..."
  • 7 years ago09/19/14 at 2:48 am (UTC)
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lilian soon replied to the discussion LMS score 0/100
"I have tried almost everything in my non-techie capacity and I cannot solve this. When I upload the module to Scorm Cloud, I can see the ..."
  • over 7 years ago06/30/14 at 6:57 am (UTC)
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lilian soon replied to the discussion LMS score 0/100
"Hi Christine, we have done some thorough testing and debugging on Scorm Cloud and would like to send you some files to look at. Where can..."
  • over 7 years ago06/10/14 at 7:31 am (UTC)
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"Just to say that we've now joined any short audio (Sound 1) to the next one in the timeline (Sound 2) and this seems to have removed the ..."
  • over 7 years ago03/18/14 at 5:59 am (UTC)
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"Hi Dennis, yes, this is our default state for all layers. Any other ideas? cheers lilian"
  • over 7 years ago03/18/14 at 5:10 am (UTC)