"It was happening to multiple courses but not all of them - importing to a new story did not make a difference. I was on a time crunch for..."

"Good morning, SL360 keeps crashing this week when trying to publish to a word doc. I have restored the default settings in the trust cent..."

"HI Leslie, We are having the same problem with 3 of our courses. One is published in SL3 (html5 with flash fallback) and the other ..."

"That is not the case with my course - I only have one results slide. I haven't received a response from the engineers since we were able ..."

"Sadly, no. It seems to be happening to about 10% of our learners and no one has yet to find the cause. I have uploaded in every version o..."

"Sorry, here is the correct image. As you can see, she passed, received a 90% but the course still shows incomplete. This is a common beha..."

"Hi Christie & Leslie,  In checking with Cornerstone, we did replicate the problem again in SCORM cloud. Here is the upload and a scr..."

"I republished and could not duplicate the problem again either - I sent it back to cornerstone. Thanks!"

"So is there a reason that "free" navigation versus "restricted" navigation could be causing the course to stay "incomplete" "

"The only thing I know is different is the locked navigation and that shouldn't interfere with the completion status...? I published in SC..."

"Hi Leslie,  I was able to pass and have the course show complete as well. So, it must be something in my publishing settings? What setti..."

"No it's random. The other users passed with a 90 and a 95 but the course still didn't show complete. They did take it all in one sitting ..."

"No, I did get complete once but not the second time and two colleagues finished it but it didn't mark it complete for them either. "

"Hi Leslie,  We have been able to duplicate this problem in SCORM cloud 3 separate times. The last attempt was complete with a score of 9..."

"Good Morning Ashley,  Sadly, the drivers are up to date but I still cannot publish a word doc with more than a title page. I am building..."

"Les, Thank you for posting the word doc - that was a huge help to at least pass the project along for editing while I try to figure out w..."

"Hi Richard, I am running 2 monitors. I will check with IT and see if they can check my display drivers. Thanks for the suggestion!"

"Hi Ashley, I did another project that was only on my desktop and it did the same thing - only one page word doc. I also did the repair - ..."

"Certainly Christie. Thanks for looking into it! It is slide 1.37 "

"Thanks Les and Ashley,  I did pull it off of the shared drive, saved it to my desktop and tried again - no luck. I can still only get th..."

"Hi Phil, I removed the "show layer incorrect..." trigger and the answer still stays over the trash can. So, even without any triggers at..."

"Hi Emily, See the screen shot above - that is selected. Phil, are you referring to the "incorrect" trigger? Is there another way to te..."

"I know, but I keep getting this response  Story open fine, wasn't moved or removed. I have tried 6 times over last 2 hours...? Any thoug..."

"Thanks Leslie. Here is the file "