matt thorne
matt thorne
NAVEX Global
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matt thorne replied to the discussion Labeled Graphic Size and Quality
"I reported this issue over TWO YEARS ago...that the answer is still "you go figure out how to edit your images to make it work" rather th..."
  • 3 years ago01/26/21 at 3:22 pm (UTC)
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matt thorne replied to the discussion Default Folder to Publish To
"<thunderous applause in support of Daniel's statement>"
  • 4 years ago04/15/20 at 2:47 pm (UTC)
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matt thorne replied to the discussion Labeled Graphic Size and Quality
"Is there any update on this? It's been a year..."
  • 4 years ago03/09/20 at 7:29 pm (UTC)
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matt thorne replied to the discussion Inserting a Video Link into Rise
"Dyan- We also use the embedded media block. We host our videos at Wistia and then embed them. That way, if only the video needs to change..."
  • over 4 years ago08/14/19 at 5:16 pm (UTC)
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"oh look. Yet another example of an Articulate product destroying the quality of images that you feed it and their response is "We're not ..."
  • over 4 years ago08/02/19 at 7:38 pm (UTC)
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matt thorne replied to the discussion Labeled Graphic Size and Quality
"Appears this has been going on for a long time....2 years??? If we put an image into Rise, we expect to get the EXACT SAME image back ou..."
  • over 4 years ago07/22/19 at 8:32 pm (UTC)
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matt thorne replied to the discussion Labeled Graphic Size and Quality
"Safety glasses on.... This is currently not the only issue I've raised with Articulate where the response is basically "we're looking at..."
  • over 4 years ago07/22/19 at 6:25 pm (UTC)
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matt thorne replied to the discussion Labeled Graphic Size and Quality
"Updated scenario: i'm using a screenshot captured at 1900 X 1200 at 1200dpi... So, on my 1900 x 1200 resolution monitor, the image that..."
  • almost 5 years ago06/10/19 at 4:19 pm (UTC)
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matt thorne replied to the discussion Labeled Graphic Size and Quality
"any chance this gets bumped up on the priority list? It has major design implications for several ongoing projects...and by that I mean I..."
  • over 5 years ago01/16/19 at 2:19 pm (UTC)
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matt thorne started a new discussion Labeled Graphic Size and Quality
"I'm using a screenshot of a menu as a labeled graphic. The image is 366x478. Even on a monitor set to display 1080p, it's a decent size, ..."
  • over 5 years ago01/08/19 at 7:22 pm (UTC)
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matt thorne replied to the discussion Is my storyline file too big?
"Storyline is a 32bit application so it will only use 2GB of your memory. If it's maxing that out, you'll start seeing behavior like that...."
  • over 5 years ago12/14/18 at 9:39 pm (UTC)
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matt thorne replied to the discussion New employee onboarding course
"Could i get a copy of this?  Thanks in advance!"
  • over 5 years ago12/05/18 at 9:09 pm (UTC)
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"The fix that was just implemented has worked for us. We can paste and also the Settings button is back and working. Great job, Articulat..."
  • over 5 years ago11/29/18 at 9:25 pm (UTC)
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"That edit button is present, however the "Settings" button which is where i would define padding, background color and image size is not."
  • over 5 years ago11/29/18 at 8:02 pm (UTC)
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"we're seeing the same thing. Also, i can't access the "Settings" in a labeled graphic. I can edit the markers, but not anything else abou..."
  • over 5 years ago11/29/18 at 7:46 pm (UTC)
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"are you on Windows 10, by chance? https://www.howtogeek.com/395296/fix-my-microphone-doesnt-work-on-windows-10/"
  • over 5 years ago11/19/18 at 8:23 pm (UTC)
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"often on any kind of interactive block, i'll put a note right above it "click below to....""
  • over 5 years ago11/19/18 at 8:12 pm (UTC)
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"Thanks, Leslie. As always, the Articulate team is awesome."
  • over 5 years ago09/27/18 at 1:30 pm (UTC)
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"I've attached both. The file with -20 at the end is the one that worked. They are identical except for the frame rate. Lowering the frame..."
  • over 5 years ago09/26/18 at 2:46 pm (UTC)
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matt thorne started a new discussion File Size Limitation on Uploaded Images/Animated GIF's
"Is there a known file size limitation on uploaded images and/or animated GIF's in an Image block? If I upload an animated GIF that is lar..."
  • over 5 years ago09/25/18 at 2:49 pm (UTC)
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matt thorne replied to the discussion Course certificates
"I know several LMS platforms offer this feature. We use LITMOS and when a course is marked complete, it will unlock the certificate that ..."
  • almost 6 years ago06/18/18 at 7:50 pm (UTC)
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matt thorne replied to the discussion Not enough memory with 32Go RAM ?
"All of the Articulate products are 32bit applications, so for those of you with more than 4GB of RAM, it won't take advantage of that."
  • 6 years ago03/22/18 at 3:52 pm (UTC)
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matt thorne replied to the discussion Default Folder to Publish To
"Ashley- Totally understand all of that and I think most of us do. We're just trying to save some clicks by not being having to save to o..."
  • 6 years ago03/05/18 at 1:06 pm (UTC)
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matt thorne replied to the discussion Engage Interaction Display Issue
"Your link doesn't give me the freakout, but i do get the issue with the scroll element. For me, when it is in our LMS (LITMOS) i'm still..."
  • 6 years ago03/02/18 at 7:56 pm (UTC)
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matt thorne replied to the discussion Default Folder to Publish To
"I've got the same issue here "C:\users\<my name>\Documents\MyArticulateProjects" doesn't really exist. Ours are redirected to a net..."
  • 6 years ago03/01/18 at 8:57 pm (UTC)