Import MP4 File Issue
Apr 29, 2024
By
Hallie Faust
Never worked with Replay before. I got this issue, whatever it's called. I reinstalled it and still get this black grain issue.
Apr 29, 2024
Never worked with Replay before. I got this issue, whatever it's called. I reinstalled it and still get this black grain issue.
1 Reply
Hi Hallie,
Sorry to hear that you ran into this snag.
Can I ask if this is occurring regardless of which video you add to Replay 360? Or is this happening to only a few of your videos?
If all your videos are affected, repair your Replay 360 installation to fix the issue. If it only happens for certain videos, try re-encoding them using a tool called Handbrake and adding them back to Replay 360.
Let me know if this works for you!