Align icon get deactived Oct 30, 2019 By Stefano Craba I'm having some issues with the align icons; they are getting greyed out and can't use it; it's happening when I'm trying to align elements of a group; need to close and reopen storyline to have it back; was happening before the last update and still after it any ideas? allign_deactivated.png
Leslie McKerchie Staff over 4 years ago10/31/19 at 1:29 pm (UTC) Hello Stefano, Thanks for reaching out to share the issue you are running into with your project. I've opened a support case on your behalf and requested a Peek 360 video so that you can work with one of our support engineers on this.
Stefano Craba Author Leslie McKerchie over 4 years ago11/20/19 at 1:34 pm (UTC) This post was removed by the author
Leslie McKerchie Staff over 4 years ago11/20/19 at 1:47 pm (UTC) Hi Stefano, Thanks for reaching out! It looks like you may have sent it through, but I've e-mailed you the upload link just in case you need it as well :)
Becca Levan 3 years ago03/25/21 at 1:48 pm (UTC) Hello Stefano, Thank you for your patience while our team investigated this! I'm happy to return with an update for you—we've fixed the issue where the: Alignment buttons get disabled when working with nested groups. Be sure to install the latest Storyline 360 update (Build 3.50.24668.0) to take advantage of all the recent features and fixes. If this happens again, please let us know! Or you can work directly with our support engineers here.
3 Replies
Hello Stefano,
Thanks for reaching out to share the issue you are running into with your project.
I've opened a support case on your behalf and requested a Peek 360 video so that you can work with one of our support engineers on this.
This post was removed by the author
Hi Stefano,
Thanks for reaching out!
It looks like you may have sent it through, but I've e-mailed you the upload link just in case you need it as well :)
Hello Stefano,
Thank you for your patience while our team investigated this!
I'm happy to return with an update for you—we've fixed the issue where the:
Be sure to install the latest Storyline 360 update (Build 3.50.24668.0) to take advantage of all the recent features and fixes.
If this happens again, please let us know! Or you can work directly with our support engineers here.