Audio and video "unsync" when published

Hi Melissa,

Thanks for reaching out and sharing what you are experiencing in your project file.

With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.

Thank you for your help.
Here is the file. Please let me know if you need anything further from me.
Melissa

Melissa Nichols, CPTD
Talent Development Business Partner
7760 Office Plaza Drive South
West Des Moines
, IA

50266
Melissa.Nichols@aureon.com
515-985-7832
www.aureon.com
This message contains confidential information and is intended only for the intended recipients. If you are not an intended recipient you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.

Any updates on this today? Did my file arrive alright?
Thank you,
Melissa

Melissa Nichols, CPTD
Talent Development Business Partner
7760 Office Plaza Drive South
West Des Moines
, IA

50266
Melissa.Nichols@aureon.com
515-985-7832
www.aureon.com
This message contains confidential information and is intended only for the intended recipients. If you are not an intended recipient you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.

Hi there, Melissa! 

It looks like your signatures came through instead of the course. This short video will show you how to edit them out if you'd like.

To get the ball rolling, I opened a priority support case so we can dig in and communicate directly. A confirmation email should be in your email inbox now. We'll see you there!