Audio glitches & slides freezing

May 01, 2024

I am relatively new to SL. I have created my course but a few of the slides with layers are experiencing issues. When I click on a button and the layer plays towards the end the audio starts to glitch while the whole slide freezes up (you can't click next or previous & sometimes items disappear on the page). Has anyone had experience with this? My layer only has one trigger to "return to this slide when timeline ends on the layer".

1 Reply
Jose Tansengco

Hi Christine, 

Sorry to hear that you ran into this issue. 

There's a possibility that this issue is specific to your project file since we're not seeing this being reported by other users.

I'd like to take a look at your project file so I can isolate what's causing the glitching and freezing on your end. Would you be willing to share a copy of your project file here or in private by opening a support case for testing? We'll delete it when we're done!