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ArvinderDhaliwa's avatar
ArvinderDhaliwa
Community Member
3 years ago

Course complete trigger not working

In a course I am building (using Storyline ver. v3.63.27674.0) with Branching but without quiz, I am trying to have the course mark complete on last slide using "Course complete" trigger but it doesn't work by itself. I have to also select the option "When the learner has viewed" otherwise course is not marking complete.

  • Hi Arvinder, a bit hard to say what the problem is without seeing the file.

    How are you triggering the course complete trigger? I mean, is it when timeline starts, or something else?

    • ArvinderDhaliwa's avatar
      ArvinderDhaliwa
      Community Member

      Thanks for reaching out Veronica, issue resolved and was rather simple and silly of me for not figuring it out by myself.

      I had to move my course complete trigger on top and exit button trigger below course complete as without this, my course was exiting before the course complete trigger could work and hence not marking the course complete.

  • Hi, Arvinder.

    Thank you for opening a support case with our engineers! I see you worked with Darwin, and you confirmed the issue was resolved. 

    Please reach out through the case if you have additional questions. 

  • ahhh, yes, glad it was resolved. My thought was that maybe the trigger didn't have enough time to fire...