Hi Jaipal - Make sure you have the latest SL2 build 7, then check to see if you have an extra blank answer, if that doesn't work redo the question from scratch.
Hi Jaipal! I do not have an update to provide on this issue at this time. This thread/information/files have been shared with the QA Team and I will update when applicable.
Hi Leslie, Unfortunately not received any response from your side.
Fixed the said issue, placing one more transparent button on 'Submit', but want to know from experts what is the exact problem, so that the same will not occur in future.
I have the exact same problem, with al my courses. They work great on desktop, but i get the same error when i try to run them on a mobile device (android and ios).
I tried the solution Jaipal used, but it doesnt work for me.
Did the QA-team came up with anything? Jaipal, would you mind taking a look at one of my questions? This is a multiple sellect, but the same problem appears on multiple choice. i added the zip, and the storyline file.
After a good night of sleep i had a brainwave this morning. i use my own made buttons. I changed to build in buttons and now it works fine on both tablet and pc.
15 Replies
Hi Jaipal - Make sure you have the latest SL2 build 7, then check to see if you have an extra blank answer, if that doesn't work redo the question from scratch.
Hi Jaipal!
If you need us to take a look, you are welcome to share your .story file as well.
Dear Leslie,
Please find attached.
Hi Jaipal
are you saying it's not appearing on desktop version and you want it to?
OR
it is appearing and you don't want it to?
Thanks Wendy for replying,
Please run through 'index_lms_html5.html' and click any option then submit, this message should not come, but it is appearing.
I see the issue you are reporting Jaipal and I am currently looking into this.
Thanks again for the details Jaipal. I have shared the details and my testing with our QA Team for review. I will update when applicable.
Hi Leslie,
Any update...
Hi Jaipal! I do not have an update to provide on this issue at this time. This thread/information/files have been shared with the QA Team and I will update when applicable.
Hi Leslie,
Unfortunately not received any response from your side.
Fixed the said issue, placing one more transparent button on 'Submit', but want to know from experts what is the exact problem, so that the same will not occur in future.
Waiting for positive reply.
Thanks for sharing your solution in the meantime Jaipal.
I would advise that you continue to utilize that method until we are able to provide an update.
Hi Leslie and Jaipal
I have the exact same problem, with al my courses. They work great on desktop, but i get the same error when i try to run them on a mobile device (android and ios).
I tried the solution Jaipal used, but it doesnt work for me.
Did the QA-team came up with anything?
Jaipal, would you mind taking a look at one of my questions? This is a multiple sellect, but the same problem appears on multiple choice.
i added the zip, and the storyline file.
thanks!
Erica
Hi Erica! I do not have an update to share on this issue. It is still in the hands of our QA Team.
Thanks for the quick response.
After a good night of sleep i had a brainwave this morning.
i use my own made buttons. I changed to build in buttons and now it works fine on both tablet and pc.
Sounds great Erica. Thanks for popping in with an update and glad you got a good nights sleep :)
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