Glow on Shape Not Working if Fill is Transparent

Apr 26, 2023

Hi all. Is it normal behavior that a glow effect on a shape does not work if there is no fill or transparency on the fill color? 

Thank you!

 

 

3 Replies
Luciana Piazza

Hi Susan, 

Thanks so much for reaching out! 

I have a quick question about your setup. Do you have a visible shape outline for your shape? I understand that you currently do not have a fill color or transparency.  

In the meantime, I wanted to walk you through a quick Peek on how to use the glow effect  without a fill color present for the border and the shape itself.

I hope this helps! If you have any other questions, just let us know! 

Candice Boult

Hi,

 

I know this is an old question but I'm having the same issue. I have a shape that is transparent in it's normal state, what I'm trying to do it have a glow when it is selected.

I've tried adding a glow to the shape but nothing shows up. I also tried it with no fill and had the same issue. All the settings say that the glow is on but it isn't visible.

I've watched the attached video and definitely don't see the same on my screen with the glow affect that you are getting.

Any help would be appreciated.

Steven Benassi

Hi Candice!

It sounds like you've hit a snag when adding a glow effect to shapes in your Storyline course. Sorry to hear that but I'd be happy to help!

It would be easier for myself and other community members to assist if we could take a look at your project file. Would you be willing to share a copy of your .story file here in the discussion or privately through a support case?

 We'll delete it when we're done troubleshooting!