Hey folks I have something odd happening. I have an icon in my course that is most definitely green, but when I preview it or post it to Articulate review it displays as blue. I have checked the states of the file to make sure it wasn't an altered state. Alas they are all green in the course project file - any ideas?
Great idea opening a case and sharing your Storyline project! I see you've connected with my teammate, Mark, and he's currently investigating your file. Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed!
No - just a fluke - I had to delete the old icon and insert a new one and now the color holds.
However, I have since run into this again when I had to rebuild a project file - when I copied the old and pasted the file into a new project several of my states or icons came over with some odd coloring and fonts - so I had to do a thorough QC to find them all and change them back to the color/font I wanted. But that was the only way to fix the other quirky project file issue I had going on. which involved text variables disappearing when I resized the display window.
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Hi Laura,
Great idea opening a case and sharing your Storyline project! I see you've connected with my teammate, Mark, and he's currently investigating your file. Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed!
Was there any outcome to this issue. I am looking for insight around this as well.
No - just a fluke - I had to delete the old icon and insert a new one and now the color holds.
However, I have since run into this again when I had to rebuild a project file - when I copied the old and pasted the file into a new project several of my states or icons came over with some odd coloring and fonts - so I had to do a thorough QC to find them all and change them back to the color/font I wanted. But that was the only way to fix the other quirky project file issue I had going on. which involved text variables disappearing when I resized the display window.