Issues with Apple products Feb 26, 2016 By Yannick C Hi, I've created a module with AS 2. All users using Apple devices (iPhone, iPad on iOS 8 and more) can't access the module even when downloading the AS Launcher despite using the HTML5 output. Any idea what is causing the issue? Thanks
Leslie McKerchie Staff 8 years ago02/29/16 at 2:25 pm (UTC) Hi Yann! Looks like Michael has popped in to offer assistance. The .story file may be beneficial as well so that we can publish/test as well.
Yannick C Author 8 years ago02/29/16 at 2:28 pm (UTC) Sure I can. Do you have a uploader that I can use?
Leslie McKerchie Staff 8 years ago02/29/16 at 2:34 pm (UTC) Hi Yann! If you cannot share here in the forums via the 'Add Attachment' option in your reply, you are welcome to share privately here.
Yannick C Author 8 years ago02/29/16 at 2:39 pm (UTC) Thanks Leslie. I just shared it privately. I share the .story and .story_html5 outputs.
Leslie McKerchie Staff 8 years ago02/29/16 at 2:46 pm (UTC) Thanks Yann! I'll check that out and respond to your case.
6 Replies
Can you share the URL of your content?
Hi Yann! Looks like Michael has popped in to offer assistance. The .story file may be beneficial as well so that we can publish/test as well.
Sure I can. Do you have a uploader that I can use?
Hi Yann!
If you cannot share here in the forums via the 'Add Attachment' option in your reply, you are welcome to share privately here.
Thanks Leslie. I just shared it privately. I share the .story and .story_html5 outputs.
Thanks Yann! I'll check that out and respond to your case.
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