Not able to open files on iPad Jul 12, 2014 By Mauro Lazzati Just started a training course with focus training and I can open files with my smart phone but with the iPad I can only open video not documents. Very frustrating!!! Using files on smart phone is very tricky and uncomfortable please help???!!!
Ashley Terwilliger-Pollard Staff almost 10 years ago07/14/14 at 7:53 am (UTC) Hi Mauro and welcome to Heroes! What type of smartphone are you using to open your files? We don't officially support Android as detailed here. In regards to how things are working on your iPad, I'd begin by reviewing the article here to ensure you're publishing as described and then you may also want to review this comparison chart for how things should behave in Flash, HTML5 or the mobile player.
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Hi Mauro and welcome to Heroes!
What type of smartphone are you using to open your files? We don't officially support Android as detailed here. In regards to how things are working on your iPad, I'd begin by reviewing the article here to ensure you're publishing as described and then you may also want to review this comparison chart for how things should behave in Flash, HTML5 or the mobile player.
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