Results Slide WILL NOT LOAD!

May 08, 2024

I'm working on Storyline 360 (updated today) and am having trouble getting a results slide to load. I have created a quiz with various free form questions but the the results slide will not load. It gets stuck on the final question with three dots appearing as if it is having trouble loading, and will not allow the user to navigate forwards or backwards. This happens almost every time I create a quiz now... I've reloaded Storyline, I've tried it with a single question and still have the problem.

5 Replies
Judy Nollet

The most common problem I've seen with Results slides happen when someone re-uses a Results slide (that is, copies-and-pastes one, duplicates one, or imports one). Because it relies on built-in variables, every Results slide should be inserted as a new slide. 

If you're not trying to re-use a Results slide, then you've got what's politely called "unexpected behavior." I suggest you submit a case directly to the Articulate staff. You can do that here: https://access.articulate.com/support/contact

Mike Anderson

Fixed - Thank you Articulate Support 

Solution: Rename the variable
1) Select the Results slide
2) Open Quiz Settings
3) Change the 'Name' field value to anything else
4) Close Settings
5) Test

I'm not sure why this happened on a newly inserted Content Library - Results Slide, but it's fixed. 

Thanks for the replies!!