Results Slide WILL NOT LOAD!
May 08, 2024
I'm working on Storyline 360 (updated today) and am having trouble getting a results slide to load. I have created a quiz with various free form questions but the the results slide will not load. It gets stuck on the final question with three dots appearing as if it is having trouble loading, and will not allow the user to navigate forwards or backwards. This happens almost every time I create a quiz now... I've reloaded Storyline, I've tried it with a single question and still have the problem.
5 Replies
Would you mind uploading the screenshot of your result slide settings and built-in quiz variable name (ex. QuizXScorePercent) associated with the quiz?
try duplicating the slide often that fixes it
The most common problem I've seen with Results slides happen when someone re-uses a Results slide (that is, copies-and-pastes one, duplicates one, or imports one). Because it relies on built-in variables, every Results slide should be inserted as a new slide.
If you're not trying to re-use a Results slide, then you've got what's politely called "unexpected behavior." I suggest you submit a case directly to the Articulate staff. You can do that here: https://access.articulate.com/support/contact
This post was removed by the author
This post was removed by the author
Fixed - Thank you Articulate Support
Solution: Rename the variable
1) Select the Results slide
2) Open Quiz Settings
3) Change the 'Name' field value to anything else
4) Close Settings
5) Test
I'm not sure why this happened on a newly inserted Content Library - Results Slide, but it's fixed.
Thanks for the replies!!
Great call opening a support case, Mike! I'm glad my colleague Dexter was able to help you in your case.
Thanks for sharing the solution in this thread. I'm sure it will be helpful to other folks who come across this post!
Have a wonderful weekend!