Seekbar Not Progressing and Other Issues
May 22, 2013
Hello,
A developer on our team is experiencing issues with his version of Storyline. The problem initially was that published presentations lagged longer than normal in between slides; here's an example: http://www.comcourse.com/internal/file.php/823/02Flashcards/story.html We installed the most recent upgrade and now the lag issue is gone, but the seekbar will not progress. To further complicate matters, he's experiencing this problem with all storyline files, but we are not able to replicate the problems on any of our other storyline computers. I've attached on of the presentations he's tested and had issues with and a screen recording of the most current (seekbar not progressing) issue.
Thanks so much!
Douglas Harriman
2 Replies
Looks like I could only attach one file per post. Here's the aforementioned Storyline file.
Thanks again!
Douglas Harriman
Hi there Douglas!
I'm afraid I'm not seeing the issue on my side, either.
Can you tell me if this happens for him when he's previewing the project, or if it only happens after publishing, or both?
Can you also make sure he's working with the file locally, please?
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.
He is running version 3 (1305.2012), correct?
If this happens when he's previewing and the files are all local, he may want to try a simple repair of the software:
Articulate Support - How to repair Storyline
Let me know how it turns out.
Thanks very much, Douglas!
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