Hi there, I designed a slide including a video as background and a textbox plus button for users to read and click. However, when I access the slide through SuccessFactor using my iPhone, the textbox and button cannot be shown properly. I have tried many ways to create the slide. But it seems that whenever the slide includes a video, other items within the same timeline don’t show/work properly. Any advice? Thanks.
You can see our supported viewing environments listed in this documentation.
Assisting with a 3rd party app is not something I could help in supporting, but I know we have many SuccessFactors users that may be able to chime in and help you out.
4 Replies
Hello Dohn and welcome to E-Learning Heroes :)
Thanks for reaching out and sharing what you are experiencing with your published course.
I'd like to ask a few additional questions to better understand:
If you need our help with any of this testing, feel free to share your .story file for us to take a look.
Hi Leslie,
Thanks for getting back.
- I am viewing the course through SuccessFactors mobile app on my iPhone 6s
- The iOS version is 12.0.1
- The slide works well on Articulate Review, the issue is with the combination of SuccessFactors and iOS.
Here is the file for you to have a look. Thanks!
Thank you for that additional information Dohn.
You can see our supported viewing environments listed in this documentation.
Assisting with a 3rd party app is not something I could help in supporting, but I know we have many SuccessFactors users that may be able to chime in and help you out.
Thanks Leslie, hope other SF users have found a solution and will share it here. :)
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