Forum Discussion
Is Articulate Review down?
Is Articulate Review down? I am not able to get in and tried from 2 computers. My co-worker at another location is also not able to get in. After loading for a while, we get the message "Your computer seems to be offline. We'll automatically try to reconnect when an internet connection is detected"
We are definitely online. Thanks!
13 Replies
Hi Megan,
Sorry you ran into this! Our team is working on a fix as we speak. We'll let you know when we're back up and running!
Hi Megan,
We've identified and fixed the issue that was causing Review 360 to be unavailable. We'll continue to monitor performance carefully.
Hi, I encounter the same problem now since yesterday. It's the first time since I use it. I tried with several web browser, empty the cache, etc. However it doesn't work any more. Is it an issue from Articulate ?
Hello Jérôme!
Yesterday, one of our providers had an outage that affected Review 360, so publishing to Review 360 wasn't working. However, all services are operational now, so you shouldn't be running into any issues.
Can you try publishing to Review 360 again?
It works! Thank you for jumping on this so quickly!
That's great to hear, Megan! Thanks for the update. 😊
Hi,
I am also unable to publish to Review 360. I've updated everything to the most recent version (Storyline 360 v3.25.18088.0) and have restarted my computer but am getting this error about my internet connection. Could this be related to the previous bug?
Thanks,
Katie
Hi Katie and welcome to E-Learning Heroes :)
Are you still running into an issue? I just tested publishing to Review 360 and was able to do so successfully.
No incidents reported on our status page either.
Be sure to reach out to our support team directly here if you're still running into an error.
Hi Leslie,
I had checked the status page as well, but unfortunately I am still experiencing this issue. I will submit a case for the support team.
Thanks,
Katie
Hi, I have the same issue. Any help?
Hello Antonis,
Thank you for reaching out to share that you're currently experiencing an issue with Review 360.
We do not have a current outage and you can always check our status here and subscribe to updates.
Smart move to reach out directly to the support team so that they can dig in and understand why you're running into an error. You should be hearing from someone soon.
Your computer seems to be offline. We'll automatically try to reconnect when an internet connection is detected.
4 years later and still running into this issue. When is it going to be fixed?
