You asked for it so we built it - the all new Attachment Block. It makes it super easy to add attachments (PDF, Word, Excel, or any filetype) to your Rise courses.
Check out this video (recorded with Peek and hosted on Articulate Review, of course.)
Imagine my surprise when I saw the block a few hrs ago! Watching your clip and seeing the stack with the colours for PDF, Word and ZIP makes it look very streamlined. Thanks for adding this feature. The ZIP file will be particularly useful!
This is a very exciting and useful addition, but why can't we choose the title to display? File names for the web normally don't have any spaces and aren't always easy to read in that format, even with dashes or underscores. In fact, when you upload a document called something like ''Document.docx’, you download a file called something like ‘wnjrnr4w_9C78w8h-document.docx’, which is a very long and unclear file name.
For example, if I had a file named "week-one-handbook.docx", I wouldn't want it to display as that, I'd want to be able to give it a title like "Week One – Handbook" or similar.
Are there any size or file type limitations for this feature? When I try to upload a small 1.9MB file, it just says "No file added" and then in the edit pane, has a pink box with a bunch of raw data that starts with <?xml version="1.0" encoding="UTF-8"?> <Error><Code>SignatureDoesNotMatch</Code>
After this happens I cannot re-upload anything to that file attachment block because the error message overtakes the file upload button. The only thing I can do is delete and add a new file attachment block. However, the 1.9MB file that I'm trying to attach to my course keeps doing this same thing.
I am using Firefox 52.0 (64-bit). I just tried uploading a smaller file and had the same issue. So, it must be related to the file type and not size. I have created a support issue and uploaded a copy of the file to that support case, so I guess I will wait for help through that system.
I'm going to guess that Rise isn't quite sure what to do with that unique file type, but we'll take a deeper look ASAP, and you'll hear back from Rowie with his findings (and our next steps)!
I have a the same problem as Andy. I have a unique proprietary file type used by my company and I tried to upload it and got exactly the same error. I was able to upload it as a zip file and could upload an excel spreadsheet, so its definitely related to the file type. Its only 52k, so it seems silly having to zip it to be able to display it. Can this issue be resolved?
Thanks for reaching out here and for also opening a case. I see my colleague Vevette found the problem was due to the .etz file extension, and she logged this issue to our Quality Assurance team for review.
Until we have a fix, you'll want to first zip the file before attaching it to the Rise course.
Thanks again for letting us know what's going on, and I'm sorry if it's slowing you down!
I need this feature to link to documents stored in a content repository, and to be able to rename the file name.
We have multiple Rise objects that might link to the same file, if that file gets updated, I need to know that this change is going to filter through to all locations where it is embedded
82 Replies
Absolutely awesome thank you!!! I needed this TODAY!! #fistpump
👊
Imagine my surprise when I saw the block a few hrs ago! Watching your clip and seeing the stack with the colours for PDF, Word and ZIP makes it look very streamlined. Thanks for adding this feature. The ZIP file will be particularly useful!
Thanks so much!
Yay! Thanks Articulate. This is perfect and couldn't come at a better time for me. :D
This is a very exciting and useful addition, but why can't we choose the title to display? File names for the web normally don't have any spaces and aren't always easy to read in that format, even with dashes or underscores. In fact, when you upload a document called something like ''Document.docx’, you download a file called something like ‘wnjrnr4w_9C78w8h-document.docx’, which is a very long and unclear file name.
Love the attachment block and I agree with Michelle's suggestion (similar to how we can display a title for the button block). Keep up the great work!
Great addition! Thanks Adam and the Dev Team...
Schweet deal! Thank you guys this is great!
Are you referring to the name of the attachment?
This is so awesome - used it extensively last night, Thank you!
This is great - I can already think of a dozen ways I want to use this in my courses. Thanks!
This is very cool. Thanks so much for the added feature. Keep them coming!
Nice addition! We will definitely use it. :)
That's a great addition - thanks!
For example, if I had a file named "week-one-handbook.docx", I wouldn't want it to display as that, I'd want to be able to give it a title like "Week One – Handbook" or similar.
Thanks for adding your voice, Michelle. It's good to have the context for our Product team as they continue to make updates and improvements to Rise!
Very helpful, thanks.
Are there any size or file type limitations for this feature? When I try to upload a small 1.9MB file, it just says "No file added" and then in the edit pane, has a pink box with a bunch of raw data that starts with <?xml version="1.0" encoding="UTF-8"?> <Error><Code>SignatureDoesNotMatch</Code>
After this happens I cannot re-upload anything to that file attachment block because the error message overtakes the file upload button. The only thing I can do is delete and add a new file attachment block. However, the 1.9MB file that I'm trying to attach to my course keeps doing this same thing.
Thanks for telling us about the problem, Andy! A 2 MB file should be no problem at all, as long as you're using one of the supported browsers for authoring Rise courses.
Can you share a copy of your file with us for a closer look?
I am using Firefox 52.0 (64-bit). I just tried uploading a smaller file and had the same issue. So, it must be related to the file type and not size. I have created a support issue and uploaded a copy of the file to that support case, so I guess I will wait for help through that system.
Thank you,
Thanks for sending us a copy of your file, Andy!
I'm going to guess that Rise isn't quite sure what to do with that unique file type, but we'll take a deeper look ASAP, and you'll hear back from Rowie with his findings (and our next steps)!
Hi! I want to echo Michelle's comment, and also note that being able to display a thumbnail image for the downloadable doc would be really nice.
I have a the same problem as Andy. I have a unique proprietary file type used by my company and I tried to upload it and got exactly the same error. I was able to upload it as a zip file and could upload an excel spreadsheet, so its definitely related to the file type. Its only 52k, so it seems silly having to zip it to be able to display it. Can this issue be resolved?
Hi there Donna,
Thanks for reaching out here and for also opening a case. I see my colleague Vevette found the problem was due to the .etz file extension, and she logged this issue to our Quality Assurance team for review.
Until we have a fix, you'll want to first zip the file before attaching it to the Rise course.
Thanks again for letting us know what's going on, and I'm sorry if it's slowing you down!
I need this feature to link to documents stored in a content repository, and to be able to rename the file name.
We have multiple Rise objects that might link to the same file, if that file gets updated, I need to know that this change is going to filter through to all locations where it is embedded