I tried to add a block template to my course. It just keeps spinning and saying "inserting template". I tried to add it again and it worked fine but I can't get rid of the fist one, it's still spinning. There is no delete box on the right, the cancel button is not working, I closed Rise and reopened it, I restarted by computer. What can I do to get rid of this block that won't load?
2 Replies
Hi Rosemary,
This is an old and known bug that is not being fixed.
There is also a bug related to deleting a block when the insert process failed, but there is a workaround described here:
https://community.articulate.com/discussions/rise-360/inserting-template-gets-stuck-every-time?page=3#reply-780248
Thanks for the quick response. I'm all set!
Rosemary