We have been successfully imported RISE360 courses to our SuccessFactors LMS over the last 5 months. The most recent course we attempted to be uploaded and received attached "error message". We attempted to upload a previously published course and was successful. I have attached the course zipped file. The message we get is: The Content Package definition is required in the manifest file.
Hi there, TC Energy. I saw the same thing with your exported output. If you've already tried exporting the same course again, try creating a duplicate of this course and attempting to export the duplicate.
We can help out too! Let us know if it still isn't working, and we can investigate with you one-on-one.
Getting the same error, and exporting from a duplicate of the course did not resolve the issue. I've tried exporting both for SCORM 1.2 (preferred) and SCORM 2004, 4th edition.
Hi there, Stephen and TC Energy. We have identified an issue where courses containing an asset with the & or + symbols in the file name are not uploading into some learning management systems. An asset could be an image file, PDF, or other media.
Does that match your course? If so, change the file name that contains those symbols, and then add them back into your Rise 360 course.
We're working on a fix, and I'll keep this discussion updated. I'm sorry for the trouble!
Would this apply if the & is showing up in a file referenced in a hyperlink? The only instance I could find in the manifest file is to a PDF that is accessed from an embedded Storyline block. I'll try renaming that file and report back on results.
6 Replies
Hi there, TC Energy. I saw the same thing with your exported output. If you've already tried exporting the same course again, try creating a duplicate of this course and attempting to export the duplicate.
We can help out too! Let us know if it still isn't working, and we can investigate with you one-on-one.
Getting the same error, and exporting from a duplicate of the course did not resolve the issue. I've tried exporting both for SCORM 1.2 (preferred) and SCORM 2004, 4th edition.
Hi there, Stephen and TC Energy. We have identified an issue where courses containing an asset with the & or + symbols in the file name are not uploading into some learning management systems. An asset could be an image file, PDF, or other media.
Does that match your course? If so, change the file name that contains those symbols, and then add them back into your Rise 360 course.
We're working on a fix, and I'll keep this discussion updated. I'm sorry for the trouble!
Would this apply if the & is showing up in a file referenced in a hyperlink? The only instance I could find in the manifest file is to a PDF that is accessed from an embedded Storyline block. I'll try renaming that file and report back on results.
This did the trick! To run quickly through the steps, here's what I did:
This time the SCORM package uploaded into SuccessFactors without issue. Thanks Crystal!
I'm so glad that helped, Stephen! I'll let you know when we have a fix so you won't have to worry about this issue in the future.
This discussion is closed. You can start a new discussion or contact Articulate Support.