I have submitted a ticket that was assigned and is nearly 30 days old (04006649). I keep trying to get an update via email to no avail. I opened another ticket asking ...

Hello, I'm currently working on a PowerPoint for my finance group. They want to narrate some slides, but also add video from three of the leaders before the PowerPoint...

Hello, when I am trying to create a slide in PowerPoint for Rise 360. Once I select the Articulate tab and then any of the icons such as Photos, Icons, etc., I get an ...

Hi. Can I lock the next button on some slides and not on some others? For example, transition slides- I need the user to hit next instead of waiting for the full bar. ...

Hi, I have not use Articulate Presenter for a couple of weeks and when I now open the previous power point I was working on the Articulate ribbon is missing. I have tr...

I store ppt/articulate presenter files in a onedrive folder on my local pc. These files are stored locally and also uploaded to cloud. Presenter will...

I have a PPT306 that I am converting to an LMS package. The ppt file is 1,045 KB. The embedded video (MP4) is 1,833,154 KB. When I zip it for LMS, it becomes 6,587,070...

I'm not very good in english so if someone speaking french can answer me that would be great. since several weeks, i have an error when i open powerpoint. ...

One of the slides contains hyperlinks to a few more slides. When I try to preview or publish, nothing happens. It suggests that I send the Error report to Articulate.&...

For recording the screen for training purposes, which application works best? We have to upload these recordings to our LMS Health stream. Does anyone have any f...

Hello I am using the Presenter add-on in PowerPoint and I have recorded the audio inside of PPT. When I publish to SCORM, it doesn't bring the sound over. ...

Hi, every time I click on articulate tools in powerpoint, I get the message "online presenter are not supported. save a copy to your local driver to continue", can you...

Dear all, we have a error report as attached. Maybe someone knows how to solve it. Thanks in advance!

How to add closed captioning in Presenter 360?

When I am in PPT and use the Articulate tab, I save the project to my desktop then when I try to click to add characters or other options, I get an error. I have...

Our SMEs create PowerPoints and embed audio/video into the slides. The file is shared with me through SharePoint (too large to email file). I download the file and sav...

Can't seem to get this to play the audio on each slide. Audio plays okay via PowerPoint presentation mode, but not via Articulate preview. What am I doing wrong ...

Normal 0 false false false oNotPromoteQF /> EN-GB X-NONE X-NONE ...

I've processed countless videos prior to this, but suddenly I'm having problems with cropping. (I must crop these videos as they were recorded with the person off-cent...

How do I setup Articulate to NOT automatically give me credit in my LMS when I close the course? Right now when a user opens the course and closes it, he gets credit i...