John Morgan
Staff
Articulate
Activity
John Morgan replied to the discussion Android tablet won't play back triggers and text entries correctly.
"Hi Michael,
Thanks for reaching out! I understand you are having trigger issues with an older Android tablet. Articulate supports the lat..."
- 10 months ago08/15/23 at 7:31 pm (UTC)
Activity
John Morgan replied to the discussion My objects flicker when changing states
"Hi Nina,
Thanks for reaching out! I understand you are seeing images flickering between states. I see you've opened a support case and ar..."
- 10 months ago08/15/23 at 4:47 pm (UTC)
Activity
John Morgan replied to the discussion Articulate programs freezing
"Hi Wayne,
Thanks for reaching out! I understand you haven't seen a response to the case you submitted. According to our records, one of o..."
- 10 months ago08/15/23 at 3:55 pm (UTC)
Activity
John Morgan replied to the discussion Any way to style the menu hamburger icon?
"Hi Developer Ignition and Charles,
Great question! I understand you'd like to change the menu icon (hamburger button) in the Modern Playe..."
- 10 months ago08/15/23 at 3:43 pm (UTC)
Activity
John Morgan replied to the discussion Response Time Save for each question separately
"Hi Ali,
Welcome to E-Learning Heroes! I understand you'd like to record the time each student spent on each question. I would be happy to..."
- 10 months ago08/14/23 at 7:23 pm (UTC)
Activity
John Morgan replied to the discussion BG Music plays even when it's turned off from Accessibility Settings
"Hi Natalie,
Thanks for reaching out! I understand you are having an issue with background music playing after it's turned off in the acce..."
- 10 months ago08/14/23 at 6:57 pm (UTC)
Activity
John Morgan replied to the discussion Intermittent Issue - Slide/Feedback Master
"Hi Stephen,
Thanks for reaching out! I understand you are having an intermittent issue with slide and feedback masters. I see you've open..."
- 10 months ago08/14/23 at 4:00 pm (UTC)
Activity
John Morgan replied to the discussion Accessibility checker specifically for Storyline/eLearning courses
"Hi Sue,
Welcome to E-Learning Heroes! I understand you would like to see an accessibility checker added to Storyline 360. There are any n..."
- 10 months ago08/14/23 at 2:52 pm (UTC)
Activity
John Morgan replied to the discussion Text to Speech
"Hi Julie,
Thanks for reaching out! I understand you would like some information about slowing down text-to-speech. While not a current fe..."
- 10 months ago08/14/23 at 1:58 pm (UTC)
Activity
John Morgan replied to the discussion MP4 Videos Restarting in LMS When Clicking on Seek Bar or Video Controls
"Hi Scott,
Thanks for reaching out! I understand you have an issue using the seek bar when viewing your course in your LMS. Here are a cou..."
- 10 months ago08/14/23 at 1:07 pm (UTC)
Activity
John Morgan replied to the discussion Quiz Questions Appearing on LMS Report Incorrectly
"Hi Devan,
Thanks for reaching out! I understand you’ve been having an issue with your question text being reported as a scene and slide n..."
- 10 months ago08/10/23 at 7:46 pm (UTC)
Activity
John Morgan replied to the discussion Ideas for Showing 10 Step Procedures?
"Hi Piri,
Thanks for reaching out! I understand you’d like suggestions on how to format a course that has a ten-step procedure. I think a ..."
- 10 months ago08/10/23 at 7:45 pm (UTC)
Activity
John Morgan replied to the discussion Any Ideas for Ways to Search Across Multiple SCORM or Articulate Files?
"Hi Victoria,
Great question! If you’re searching in your local drive, I believe the only keyword that would be recognized is the title. I..."
- 10 months ago08/10/23 at 7:39 pm (UTC)
Activity
John Morgan replied to the discussion cannot get animated characters to download
"Hi Sharria,
Thanks for reaching out! I understand you are having an issue with loading characters into your project. I see you've opened ..."
- 10 months ago08/10/23 at 1:29 pm (UTC)
Activity
John Morgan replied to the discussion Can't get it
"Hi Kathleen,
Thanks for reaching out! I understand you'd like some help getting started with Storyline 360. I have plenty of resources to..."
- 10 months ago08/10/23 at 12:40 pm (UTC)
Activity
John Morgan replied to the discussion Closed caption translations
"Hi Elizabeth,
Welcome to E-Learning Heroes! I understand you would like to know if you can have close captions in multiple languages in o..."
- 10 months ago08/09/23 at 8:36 pm (UTC)
Activity
John Morgan replied to the discussion stotyline 3 mobile dimensions
"Hi Gal,
Great question! I understand you'd like to know what dimensions are best for a mobile course. The two recommended dimensions are ..."
- 10 months ago08/09/23 at 8:17 pm (UTC)
Activity
John Morgan replied to the discussion Insert Slides
"Hi Rosa,
Welcome to E-Learing Heroes! I understand that when you click on Freeform Question or Survey Question the pop-up menu appears ve..."
- 10 months ago08/09/23 at 7:29 pm (UTC)
Activity
John Morgan replied to the discussion Can download everyone but the Character Camila - Storyline 360
"Hi Teresa,
Thanks for reaching out! I understand you are having an issue with downloading the "Camila" character. I see you've opened a s..."
- 10 months ago08/09/23 at 3:47 pm (UTC)
Activity
John Morgan replied to the discussion voice recording from "student"
"Hi Simone,
Great question! I understand you would like to know if Storyline allows users to voice-record their responses. We currently ha..."
- 10 months ago08/09/23 at 12:21 pm (UTC)
Activity
John Morgan replied to the discussion Interaction slide
"Hi Dharshini,
Thanks for reaching out! I understand you'd like some help building an interaction slide. I have a couple of clarifying que..."
- 10 months ago08/08/23 at 7:49 pm (UTC)
Activity
John Morgan replied to the discussion Review 360: is there a way for users to leave feedback anonymously?
"Hi Kevin,
Thanks for asking about this! I understand you would like to know if reviewers can hide comments from other reviewers. We curre..."
- 10 months ago08/08/23 at 5:46 pm (UTC)
Activity
John Morgan replied to the discussion Hotspot taking more than 2 clicks to work.
"Hi Wintana,
Thanks for reaching out! I understand the hotspots in your course aren't revealing a layer on the first click. After doing so..."
- 10 months ago08/08/23 at 3:34 pm (UTC)
Activity
John Morgan replied to the discussion Issue when revisiting a question slide by clicking previous slide after clicking submit.
"Hi Michael,
Thanks for reaching out! I understand that the questions in your course aren't holding their resumed state even though you ha..."
- 10 months ago08/08/23 at 2:49 pm (UTC)
Activity
John Morgan replied to the discussion Articulate Presenter doesn't work with M365
"Hi Joseph,
Thanks for reaching out! I understand you are getting an error regarding online presentations in Presenter 360. The best way t..."
- 10 months ago08/07/23 at 8:50 pm (UTC)