"Hi Robert, I'm sorry to hear you're experiencing this issue. I tested this out and I'm unable to replicate the issue. I'd like to ask a f..."

"Hi Michael, I'm happy to provide some clarity on our support policy! There isn't a way to track current or past support cases through the..."

"Hi Malgorzata, I see that you’ve reached out to our Support Engineers and are working with my teammate, Luiza. You’re in great hands! We’..."

"Hi Learning & Development, I see you’ve contacted our Support Engineers and are working with my teammate, Darwin. You’re in great han..."

"Hi Suzanne, Which browser are you using? Sometimes, browser restrictions can prevent a block from playing automatically when the first sl..."

"Hi Teresa, I understand you're experiencing an issue with the hotspots not expanding when previewing your course. I'm happy to help figur..."

"Hi, B T! Thanks for reaching out and I'm sorry you've hit this snag. I've opened a support case on your behalf and just sent an email you..."

"Hi Humana Academy, Thank you for the screenshots! Were you able to achieve the look you were hoping for? If not, please let me know; I'll..."

"Hi Deanna, Thanks for checking in! Our team is still tracking this request, so I've added your vote. We'll update this discussion when we..."

"Hi Shauna, Sorry to hear you've run into this issue! In addition to what Andrew suggested, you're welcome to share your .Story file with ..."

"Hi Brittany, Welcome to the E-Learning Heroes community! We recommend working and saving your files on your local hard drive, typically y..."

"Hi, Hannes! Thanks for reaching out and I'm sorry you've encountered this issue. I see my teammate, Darrell replied to you through a supp..."

"Hi, Tianna! I see you’ve contacted our Support Engineers and are working with my teammate, Angelo. You’re in great hands! We’ll continue ..."

"Hi Kimberly, Thanks for checking on this! I don't have an update yet, but I've added your vote to this request. We'll let you know if we ..."

"Hi Laura, Welcome to the E-Learning Heroes community! I understand you're hoping to build a self-assessment course in Rise 360. I w..."

"Hi, Eric! Thanks for reaching out about this. If you remove the introductory text as Steven suggested, learners will still see the main m..."

"Hi Sangeetha, Welcome to the E-Learning Heroes community! It looks like Johnrey shared this article with Mike that lists which quiz and s..."

"Hi Tina, I see that you've opened a support case with our team. That was a great call! It looks like my teammate, Jan sent you some troub..."

"Hi, C Green! A generic copy will help our team troubleshoot! I also wanted to point out that you can share your file privately in a suppo..."

"Hi, Pooja! Thanks for inquiring about how Articulate plans to integrate AI into our products! AI is currently in development! We've share..."

"Hi, Samira! Thanks for reaching out and I'm sorry to hear you've hit this snag. We're still tracking the software bug mentioned in the po..."

"Hi, Judy! This is an excellent post🤩 Thanks for sharing with the community!"

"Hi Anabel, Welcome to the E-Learning Heroes community!✨ Sorry to hear you're experiencing an issue with your course. Are you able to prov..."

"Hi Lenora, and welcome to the E-Learning Heroes community!✨ I understand you're experiencing an issue with your Storyline blocks auto-pla..."

"Hi Nancy, Thanks for reaching out! I'm sorry to hear your content isn't showing up on Review 360. That shouldn't be happening, and I'm ha..."