In any of the question types that allow open text (short anwer, essay, etc.), test takers are unable to backspace to edit what they are writing - is there a way to change that to allow back spacing? A number of our tests are timed and this makes it more time consuming to edit.
Are your quizzes published for CD, by any chance? If you include questions in your quiz that require the user to enter text (Fill-in-the-Blank, Numeric, Short Answer, Essay, How Many) and if you publish your quiz for CD, you may find that the Backspace key does not function in the text entry fields.
This is a known issue. The workaround is to place the cursor before the text that needs to be deleted, and then use the Delete key to remove the character(s).
online delivery does not work for our students and we need to publish to CD. the backspace issue is frustrating several of our students and staff members. i have noticed that this has been a "known issue" for well over a year. is there a patch for this yet??
Sorry to hear this is causing frustration, but unfortunately, it's something that we haven't made a permanent fix for yet. The best way to be notified of future updates is through our Word of Mouth blog.
I also must publish to CD because of compatibility issues when publishing online. This seems like a very simple fix, for such an expensive piece of software we would expect these simple issues to be taken care of in a timely fashion. Can you please prioritize this? It almost ruins the entire functionality of text entry. No one wants to have to highlight and delete every single time they make a typo.
6 Replies
Hi Laura!
Are your quizzes published for CD, by any chance? If you include questions in your quiz that require the user to enter text (Fill-in-the-Blank, Numeric, Short Answer, Essay, How Many) and if you publish your quiz for CD, you may find that the Backspace key does not function in the text entry fields.
This is a known issue. The workaround is to place the cursor before the text that needs to be deleted, and then use the Delete key to remove the character(s).
online delivery does not work for our students and we need to publish to CD. the backspace issue is frustrating several of our students and staff members. i have noticed that this has been a "known issue" for well over a year. is there a patch for this yet??
Hi Suzi, welcome to Heroes
Sorry to hear this is causing frustration, but unfortunately, it's something that we haven't made a permanent fix for yet. The best way to be notified of future updates is through our Word of Mouth blog.
Add a trigger on the object to show a message box when they try to hit backspace
I also must publish to CD because of compatibility issues when publishing online. This seems like a very simple fix, for such an expensive piece of software we would expect these simple issues to be taken care of in a timely fashion. Can you please prioritize this? It almost ruins the entire functionality of text entry. No one wants to have to highlight and delete every single time they make a typo.
Thank you.
Amen Patrick.
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