The finish button is not working in .html file or swf file. Its working fine only perview window after publish to web it is not working Please someone can help me at the earliest.
Do you mean the Finish button is not appearing, or not working? Is the quiz the last slide in the course? When the quiz Finish action is set to 'Goes to Next Slide' and the quiz is the last slide of the presentation, then the Finish button will not appear. Please see this article for a solution to this issue, or submit a ticket to our support team if that doesn't apply to you. Thanks, and welcome again!
hey folks I am having the same issue along with another issue of not being able to select an answer in a multiple choice question. This just started happening. I closed down PC and even did a blank PPT and tried to make a new quiz same result. It seems like quizmaker or articulate has been croupted. How do I fix it or reset to defaults.
Thanks for the file! I was able to interact with the quiz in preview. I also published it as a standalone quiz and uploaded it here. Unless I'm not understanding what's happening for you, this seems to be functioning properly. Can you take a look?
I also imported the quiz into Presenter, published and uploaded it here. I'm still able to select the answers and submit the quiz.
Can you take a look at these and tell me if you're seeing the same thing?
I have same problem. Quiz created in quizmaker (with submit all answers) but finish button doesn't work (nothing happens when clicking on it) wiht the result that the quiz is not closed correctly in my moodle and result not saved!
Yes the quiz is uploaded on LMS. When I click the finish button I am already using the published versin on LMS, not viewing it.
The client works with IE... I tried to let the quiz open in same window instead of a new window but it seems no chance to trace the result. The quiz seems never closed always suspended...
Have you tried testing the course outside of the LMS, to see if the problem may be with the system itself? If you can, please try testing your course in SCORM Cloud. This would help us determine if the issue is Articulate related or if it's on your LMS's side.
If the same thing happens in SCORM cloud, can you share the link for the project, please?
I solved it. It was a problem of the Platform. In LMS sometimes the test is saved already as completed and it do not give the possibility of attempting the test again. Asap I deleted the attempt from Moodle and let the users try again, it worked.
I do not have really an explanation of why it happened... but now I know what shall I check before trying to change something in the articulate quiz...
Hi there Silvia! I hope you had a great weekend :)
Well, that's good news! I'm glad to hear it's working for you now. I do agree it sounds a little odd, but hopefully this is something you'll be able to monitor and hopefully avoid in the future.
Hi I have similar problem with Quizmaker - Finish button does not seem to be working for 64 bit machines. Any ideas how to handle it?
once quiz is completed, finish button appears, but upon cliking it (which should close the course window) nothing happens. Answers are not saved either.
It may be worth testing this in SCORM Cloud to help us determine if the issue is Articulate-related or if it's on your LMS's side. If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on. If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team.
Hi, I was getting the same problem, the "Finish" button will not work when the user is having a second attempt.
Here's a little trick I did on the output.
Bypass the "conditional loop" that's checking the entry before closing the window. You will have to do it at the output level, inside the quiz.js (line 248) ... Since UI of Quizmaker doesnt give any option.
/*case "BW_ClosePlayer":
if (!g_bLMS)
{
if (FF)
{
setTimeout("CloseWindow()", 100);
}
else
{
CloseWindow();
}
}
break;*/
case "BW_ClosePlayer":
if (FF)
{
setTimeout("CloseWindow()", 100);
}
else
{
CloseWindow();
}
break;
Note, in the provided sample I commented the code (line 1-13) and line (15-24) is the actual function that will close the window without checking the entry !g_bLMS
It worked for me and hope this can answer some the questions above.
I am having difficulty with the finish button. I have tried the suggestions above but each time we publish to the lms the finish button just freezes. We have checked on scormcloud and it seems to be working any suggestions?
21 Replies
Welcome to Heroes, Ambika
Do you mean the Finish button is not appearing, or not working? Is the quiz the last slide in the course? When the quiz Finish action is set to 'Goes to Next Slide' and the quiz is the last slide of the presentation, then the Finish button will not appear. Please see this article for a solution to this issue, or submit a ticket to our support team if that doesn't apply to you. Thanks, and welcome again!
in the Result screen Finish button will appear
if you click on that button it should exit the browser not working please help me....
Thanks in advance
Hi Ambika!
Thanks for clarifying. Take a look and see if the steps in this article help get it resolved. Let us know...
Hi Peter,
i have tried the solution still not working even in the firefox mozilla the playeritself not visible
Hi Ambrika,
Are you able to send us your .quiz file so we can have a look at what's going on? Thanks!
hey folks I am having the same issue along with another issue of not being able to select an answer in a multiple choice question. This just started happening. I closed down PC and even did a blank PPT and tried to make a new quiz same result. It seems like quizmaker or articulate has been croupted. How do I fix it or reset to defaults.
TJ
Hi TJ,
Thanks for the file! I was able to interact with the quiz in preview. I also published it as a standalone quiz and uploaded it here. Unless I'm not understanding what's happening for you, this seems to be functioning properly. Can you take a look?
I also imported the quiz into Presenter, published and uploaded it here. I'm still able to select the answers and submit the quiz.
Can you take a look at these and tell me if you're seeing the same thing?
Thanks!
Hi all!
I have same problem. Quiz created in quizmaker (with submit all answers) but finish button doesn't work (nothing happens when clicking on it) wiht the result that the quiz is not closed correctly in my moodle and result not saved!
Any suggestions?
Silvia
Sorry another information was missing. In Chrome the finish button works fine!
Silvia
Hi Silvia,
So, just to make sure I'm understanding the problem, it only works in Chrome? Which browser are you using when it doesn't work?
Also, how are you viewing the course when the "Finish" button doesn't work? Is it uploaded to a web server, LMS, etc.?
Thanks!
Sorry Christine!
Yes the quiz is uploaded on LMS. When I click the finish button I am already using the published versin on LMS, not viewing it.
The client works with IE... I tried to let the quiz open in same window instead of a new window but it seems no chance to trace the result. The quiz seems never closed always suspended...
Silvia
Hi Silvia,
Have you tried testing the course outside of the LMS, to see if the problem may be with the system itself? If you can, please try testing your course in SCORM Cloud. This would help us determine if the issue is Articulate related or if it's on your LMS's side.
If the same thing happens in SCORM cloud, can you share the link for the project, please?
Thanks!
Hi Christine,
I solved it. It was a problem of the Platform. In LMS sometimes the test is saved already as completed and it do not give the possibility of attempting the test again. Asap I deleted the attempt from Moodle and let the users try again, it worked.
I do not have really an explanation of why it happened... but now I know what shall I check before trying to change something in the articulate quiz...
Thanks.
Silvia
Hi there Silvia! I hope you had a great weekend :)
Well, that's good news! I'm glad to hear it's working for you now. I do agree it sounds a little odd, but hopefully this is something you'll be able to monitor and hopefully avoid in the future.
Best of luck with the project, Silvia.
Have a great day!
Hi I have similar problem with Quizmaker - Finish button does not seem to be working for 64 bit machines. Any ideas how to handle it?
once quiz is completed, finish button appears, but upon cliking it (which should close the course window) nothing happens. Answers are not saved either.
please help.
Regards
Zeljko
Hi Zeljko and welcome to E-Learning Heroes!
Hi,
I was getting the same problem, the "Finish" button will not work when the user is having a second attempt.
Here's a little trick I did on the output.
Bypass the "conditional loop" that's checking the entry before closing the window. You will have to do it at the output level, inside the quiz.js (line 248) ... Since UI of Quizmaker doesnt give any option.
Note, in the provided sample I commented the code (line 1-13) and line (15-24) is the actual function that will close the window without checking the entry !g_bLMS
It worked for me and hope this can answer some the questions above.
Thanks
I am having difficulty with the finish button. I have tried the suggestions above but each time we publish to the lms the finish button just freezes. We have checked on scormcloud and it seems to be working any suggestions?
Hey Chase!
Unfortunately, if it's working in SCORM Cloud, sounds like you would need to take it up with your LMS.
Perhaps someone in the community has some experience with this though if you'd like to mention what LMS you are using (that may help).
Here are the steps I used to make mine work.
Set the player template to open in a new browser.
Once you have done that, and have added the quiz maker file to presenter. Under Properties. Set On Passing, "Finish" button: Close Window.
This worked for me.
Thanks for sharing Samantha and welcome to E-Learning Heroes
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