I have added several videos to a presentation, both as a a slide from web and embedded within the slide. However, when I publish, the videos are terribly blurry.
I have adjusted the settings to optimal; I have changed the player settings; I have implemented everything I can find to try to improve the produced quality. However, even though some of these have improved the quality, they are still not acceptable. The videos display fine when I preview. I would welcome any suggestions you have.
It could be a couple of things, but with the information you shared, it's difficult to tell.
How are you viewing the project after you publish, when the videos appear blurry? Are you viewing it after uploading to a web server or LMS, or are you launching the presentation locally?
Also, which version of Studio are you currently using to publish, '09 or '13? Also, if you could share the build number, that might help. You can find all of this information by clicking on "Help and support" followed by "About Articulate Presenter".
If the file's not too large (under 20 MB), you're welcome to create an Articulate Package and share the project here. We could take a look at what's happening and see if we can improve the quality of the videos.
Thank you very much for the additional information!
Sorry for the trouble with the file size - I'm hoping we'll be able to upload and attach larger files with the next version of the forums.
For now, you're welcome to upload the course to a file sharing site (such as Dropbox), or you can submit the file through a support case. Just keep in mind that by default, those cases are assigned to our support engineers. If you'd like me to personally take a look, just add the following to the case description: ::christine::
Let me know if you have any questions or any trouble with this.
So I am coming here 3 years after this was last discussed but just in case anyone else comes here for help I wanted to bring up what I found out.
The quality of your video directly depends on the size of your slides, also known as the "Story Size". If you have slides that are smaller then the dimensions of your video it will become squashed and blurry when you publish. Even though it looks fine while you are building the project. If you are able to increase the size of the slides this should fix the issue.
We were not able to do this as we had many markers thought the many story lines we just created that we would have had to go through and reposition. So our work around was to have the video open in browser and not in the slide when you click the video. However the video still sat in the slide looking gross.
As far as I can tell you cannot use a marker to make a play button that opens the video in the browser. They only work for videos that play in the slide. So our compromise was to right click the video and set a poster frame that was an image of a play button. We had videos if varying dimensions, but since the video is not playing in the slide we changed the dimensions of the in slide video to match the play button image. Changing these does not have any effect on the video that opens in the browser once the user clicks. The only downside is that the play button gets a bit grainy like the video preview. But this is much less noticeable.
On a side note, when working with a poster frame in a published story line i kept seeing an issue where the "play button" would disappear when the slide was kept open for the duration of the video. We got around this by extending the timeline of that slide and then dragging the video layer out to the new duration. My best guess is that this is caused by a coding conflict where the time line and the video end at the same moment. Cause once I added just an extra second of duration to the timeline of the slide the key frame would no longer vanish.
4 Replies
Hi Marsha,
It could be a couple of things, but with the information you shared, it's difficult to tell.
How are you viewing the project after you publish, when the videos appear blurry? Are you viewing it after uploading to a web server or LMS, or are you launching the presentation locally?
Also, which version of Studio are you currently using to publish, '09 or '13? Also, if you could share the build number, that might help. You can find all of this information by clicking on "Help and support" followed by "About Articulate Presenter".
If the file's not too large (under 20 MB), you're welcome to create an Articulate Package and share the project here. We could take a look at what's happening and see if we can improve the quality of the videos.
Best,
Christine
Hi Christine,
I have viewed the project both locally and from our internal server - no LMS.
I am using '13 Update 2: 1402.2817
I can't get the file small enough to attach. I can only get it to 28MB
Thanks in advance for your help.
Hi Marsha,
Thank you very much for the additional information!
Sorry for the trouble with the file size - I'm hoping we'll be able to upload and attach larger files with the next version of the forums.
For now, you're welcome to upload the course to a file sharing site (such as Dropbox), or you can submit the file through a support case. Just keep in mind that by default, those cases are assigned to our support engineers. If you'd like me to personally take a look, just add the following to the case description: ::christine::
Let me know if you have any questions or any trouble with this.
Best,
Christine
So I am coming here 3 years after this was last discussed but just in case anyone else comes here for help I wanted to bring up what I found out.
The quality of your video directly depends on the size of your slides, also known as the "Story Size". If you have slides that are smaller then the dimensions of your video it will become squashed and blurry when you publish. Even though it looks fine while you are building the project. If you are able to increase the size of the slides this should fix the issue.
We were not able to do this as we had many markers thought the many story lines we just created that we would have had to go through and reposition. So our work around was to have the video open in browser and not in the slide when you click the video. However the video still sat in the slide looking gross.
As far as I can tell you cannot use a marker to make a play button that opens the video in the browser. They only work for videos that play in the slide. So our compromise was to right click the video and set a poster frame that was an image of a play button. We had videos if varying dimensions, but since the video is not playing in the slide we changed the dimensions of the in slide video to match the play button image. Changing these does not have any effect on the video that opens in the browser once the user clicks. The only downside is that the play button gets a bit grainy like the video preview. But this is much less noticeable.
On a side note, when working with a poster frame in a published story line i kept seeing an issue where the "play button" would disappear when the slide was kept open for the duration of the video. We got around this by extending the timeline of that slide and then dragging the video layer out to the new duration. My best guess is that this is caused by a coding conflict where the time line and the video end at the same moment. Cause once I added just an extra second of duration to the timeline of the slide the key frame would no longer vanish.
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