Annie Kim
Annie Kim Staff
Senior QA Engineer at Articulate Test
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Annie Kim replied to the discussion Storyline 360 character won't update
"So glad to hear that Susan! "
  • almost 5 years ago07/30/19 at 11:12 pm (UTC)
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Annie Kim replied to the discussion Storyline 360 character won't update
"Hi Susan, Is this happening in the latest version of Storyline? We did some work around replacing characters so I believe you shouldn't h..."
  • almost 5 years ago07/30/19 at 4:21 pm (UTC)
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Annie Kim replied to the discussion NEW IN STORYLINE 360: Media Library
"Hi CK1, I'm still not seeing that same behavior so I will reach out to you now via email to follow up on this issue! "
  • over 5 years ago02/22/19 at 8:35 pm (UTC)
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Annie Kim replied to the discussion NEW IN STORYLINE 360: Media Library
"Hi CK1, What version of SL are you using and could you tell me the exact steps you took? I'm using 25.18009 but I haven't been able to r..."
  • over 5 years ago02/22/19 at 6:25 pm (UTC)
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Annie Kim replied to the discussion Adding my own Character
"Hi Roxanne, You can import your character as an image (eg. a .jpg) and it would show up in the Image tab of Media Library. But currently..."
  • over 5 years ago02/21/19 at 8:22 pm (UTC)
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"Glad I could help and save you time! :) "
  • over 5 years ago02/04/19 at 11:52 pm (UTC)
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Annie Kim replied to the discussion Media Library - Lag in Opening
"Hi Anthony, I've come across the same issue from time to time, usually only in projects with a lot of big assets. Performance is an area..."
  • over 5 years ago02/04/19 at 6:52 am (UTC)
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"Hi Kerry, I did some troubleshooting and it looks like deleting Support Icon 1 (SuppIcon) fixes the problem so the layers are no longer ..."
  • over 5 years ago02/04/19 at 6:45 am (UTC)